Customer Service

3 weeks ago

Knoxville, United States Marshall Cleaning Service Llc Full time
Job DescriptionJob DescriptionBenefits:
  • Dental insurance
  • Paid time off
  • Vision insurance

This is an outstanding opportunity for the right individual We are searching for a creative, self-motivated individual who desires to grow, learn and lead. This individual must be teachable and have a high capacity for multi-tasking with attention to detail and organization.
Job Type: Full-time
Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times
Assist in the sales process and respond to various lead generators quickly and efficiently
Communicate with prospective and current clients, with needed information, in a timely manner
Know our services offered and pricing structure extremely well to be able to answer questions
STRONG emphasis on outbound warm calls
Process and schedule service requests in a timely fashion according to company policy
Ensure customer satisfaction and provide professional customer support.
Keeping records of customer interactions, transactions, comments and complaints.
Communicate with technicians on a regular basis and oversee route schedules for specific services.
Providing feedback on the efficiency of the customer service process and make necessary adjustments.
General administrative tasks as needed.
Network with clients and other professionals to build sales for your specific service.
Other duties as assigned
Education:
High school diploma or general education degree (GED) required.
Experience:
1-2 years clerical/administrative experience (preferred)
Inside sales or call center sales experience (required) with ability to "close" the sale.
Data entry experience
Excellent verbal and written communication skills
Familiarity in Microsoft Office applications including Word, Excel, Outlook
Familiarity with web-based applications and apps
Other Requirements:
18 years or older
Must have a valid drivers license
Be on time, reliable and consistent
Follow MCS policies and procedures
Work in a team environment (TEAM Together everyone achieves more)
Preferred Skills:
High level of professionalism and confidentiality
Ability to stay calm when customers are stressed or upset
Ability to be flexible given a dynamic and fast-paced work environment
Time management skills including prioritization of multiple tasks and planning techniques
Comfortable using computers - Microsoft Office proficient
Experience working with customer support
Employee Direct Reports: None (Non-management role)
Compensation Based on Experience. $14.50 - $16.50 per hour plus bonus opportunities
Benefits Bonuses PTO Dental / Vision is available Team / Family environment
Note: All applicants are subject to Drug Testing, a Criminal Background check, as well as a Driving Record report, prior to employment.

  • Customer Service

    4 weeks ago

    Knoxville, United States Marshall Cleaning Service Llc Full time

    Job DescriptionJob DescriptionThis is an outstanding opportunity for the right individual! We are searching for a creative, self-motivated individual who desires to grow, learn and lead. This individual must be teachable and have a high capacity for multi-tasking with attention to detail and organization.Job Type: Full-timeResponsibilities:· Maintaining a...

  • Customer Service

    3 weeks ago

    Knoxville, United States Marshall Cleaning Service Llc Full time

    Benefits: Dental insurance Paid time off Vision insurance This is an outstanding opportunity for the right individual! We are searching for a creative, self-motivated individual who desires to grow, learn and lead. This individual must be teachable and have a high capacity for multi-tasking with attention to detail and organization.Job...

  • customer service representative>

    5 days ago

    Knoxville, United States Randstad Full time

    Randstad - JobID: customer-service-representative_knoxville [Customer Service / Guest Service / Retail Sales] Randstad is currently working with a reputable company to fill several Customer Service Rep positions. These are immediate openings and include permanent and temporary positions for full-time and part-time positions. Duties include treating each...

  • Customer Service Rep

    1 week ago

    Knoxville, United States VRC Companies Full time

    Job DescriptionJob DescriptionDescription:16/hr+BenefitsTitle: Customer Service RepresentativeReports To: Customer Service ManagerSummary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints.Essential Functions:Train, explain tasks, and assist in the...

  • Customer Service Rep

    3 weeks ago

    Knoxville, United States VRC Companies Full time

    Job DescriptionJob DescriptionDescription:16/hr+BenefitsTitle: Customer Service RepresentativeReports To: Customer Service ManagerSummary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints.Essential Functions:Train, explain tasks, and assist in the...

  • Customer Service Associate

    1 week ago

    Knoxville, Tennessee, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues...

  • Customer Service Associate

    1 week ago

    Knoxville, Tennessee, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues...

  • Customer Service Sales

    1 month ago

    Knoxville, United States Material Handling Services LLC Full time

    **Customer Service Sales** 1 Knoxville, Tennessee Minimum Experience **Mid-level** Material Handling Inc., a leading forklift and material handling equipment provider in the Southeast is in search of a talented individual to join our sales team as a Business Development Specialist in our Knoxville, TN territory. This position is responsible for selling...

  • Customer Service Sales

    1 week ago

    Knoxville, United States Material Handling Services LLC Full time

    **Customer Service Sales** 1 Knoxville, Tennessee Minimum Experience **Mid-level** Material Handling Inc., a leading forklift and material handling equipment provider in the Southeast is in search of a talented individual to join our sales team as a Business Development Specialist in our Knoxville, TN territory. This position is responsible for selling...

  • Crane Service Technician

    1 week ago

    Knoxville, United States Mazzella Service Full time

    Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you!Position SummaryThe Crane Service Technician is a front-line employee with...

  • Customer Service Advocate

    3 weeks ago

    Knoxville, United States ChampionX Corporation Full time

    Customer Service Advocate page is loaded **Customer Service Advocate** **Customer Service Advocate** locationsUSA - Tennessee - Knoxville time typeFull time posted onPosted 2 Days Ago job requisition idR00117609 ChampionX is seeking a **Customer Service Advocate**, located in Knoxville. This role will serve as a key contact and liaison for Windrock customers...

  • Customer Service Advocate

    1 week ago

    Knoxville, United States ChampionX Corporation Full time

    Customer Service Advocate page is loaded **Customer Service Advocate** **Customer Service Advocate** locationsUSA - Tennessee - Knoxville time typeFull time posted onPosted 2 Days Ago job requisition idR00117609 ChampionX is seeking a **Customer Service Advocate**, located in Knoxville. This role will serve as a key contact and liaison for Windrock customers...

  • Customer Service Representative

    3 weeks ago

    Knoxville, United States The Trust Full time

    **Customer Service Representative** Operations Knoxville, Tennessee Job Title: Customer Service Representative Why We Exist Reports To: CSR Supervisor Approved By: CSR Supervisor Classification: Full Time Non-Exempt Core Purpose The Customer Service Representative is responsible for providing a high-level of customer service while assisting plan...

  • Customer Service Representative

    2 weeks ago

    Knoxville, United States The Trust Full time

    **Customer Service Representative** Operations Knoxville, Tennessee Job Title: Customer Service Representative Why We Exist Reports To: CSR Supervisor Approved By: CSR Supervisor Classification: Full Time Non-Exempt Core Purpose The Customer Service Representative is responsible for providing a high-level of customer service while assisting plan...

  • Customer Service Specialist

    3 weeks ago

    Knoxville, United States Rollins Full time

    ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** ORKIN025597 Showing 1 location **Job Details** **Description** **If you are organized, efficient, accurate and accountable with a strong ability to multi-task, this may be the position for you.** **What Were Looking For** You set high standards for excellence,...

  • Customer Service Specialist

    1 week ago

    Knoxville, United States Rollins Full time

    ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** ORKIN025597 Showing 1 location **Job Details** **Description** **If you are organized, efficient, accurate and accountable with a strong ability to multi-task, this may be the position for you.** **What Were Looking For** You set high standards for excellence,...

  • Customer Service Specialist

    3 weeks ago

    Knoxville, United States AdaptHealth LLC Full time

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply,...

  • Customer Service Representative

    4 weeks ago

    Knoxville, United States RemX | The Workforce Experts Full time

    RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.Position Title: Customer Service AgentLocation: Onsite - Knoxville, TNPay: 17.00Hours: M-F 8am-5pmJob type: Full...

  • Customer Service Representative

    4 weeks ago

    Knoxville, United States RemX | The Workforce Experts Full time

    RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.Position Title: Customer Service AgentLocation: Onsite - Knoxville, TNPay: 17.00Hours: M-F 8am-5pmJob type: Full...

  • Customer Service Representative

    4 weeks ago

    Knoxville, United States RemX | The Workforce Experts Full time

    RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.Position Title: Customer Service AgentLocation: Onsite - Knoxville, TNPay: 17.00Hours: M-F 8am-5pmJob type: Full...