Customer Service
3 weeks ago
Job Type: Full-time
Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times
Assist in the sales process and respond to various lead generators quickly and efficiently
Communicate with prospective and current clients, with needed information, in a timely manner
Know our services offered and pricing structure extremely well to be able to answer questions
STRONG emphasis on outbound warm calls
Process and schedule service requests in a timely fashion according to company policy
Ensure customer satisfaction and provide professional customer support.
Keeping records of customer interactions, transactions, comments and complaints.
Communicate with technicians on a regular basis and oversee route schedules for specific services.
Providing feedback on the efficiency of the customer service process and make necessary adjustments.
General administrative tasks as needed.
Network with clients and other professionals to build sales for your specific service.
Other duties as assigned
Education:
High school diploma or general education degree (GED) required.
Experience:
1-2 years clerical/administrative experience (preferred)
Inside sales or call center sales experience (required) with ability to "close" the sale.
Data entry experience
Excellent verbal and written communication skills
Familiarity in Microsoft Office applications including Word, Excel, Outlook
Familiarity with web-based applications and apps
Other Requirements:
18 years or older
Must have a valid drivers license
Be on time, reliable and consistent
Follow MCS policies and procedures
Work in a team environment (TEAM Together everyone achieves more)
Preferred Skills:
High level of professionalism and confidentiality
Ability to stay calm when customers are stressed or upset
Ability to be flexible given a dynamic and fast-paced work environment
Time management skills including prioritization of multiple tasks and planning techniques
Comfortable using computers - Microsoft Office proficient
Experience working with customer support
-
Knoxville, Tennessee, United States Marshall Cleaning Service Llc Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative and Sales Professional. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesCustomer Service: Maintain a positive and...
-
Customer Service and Sales Agent
1 month ago
Knoxville, United States Marshall Cleaning Service Llc Full timeJob DescriptionJob DescriptionThis is an outstanding opportunity for the right individual! We are searching for a creative, self-motivated individual who desires to grow, learn and lead. This individual must be teachable and have a high capacity for multi-tasking with attention to detail and organization.Job Type: Full-timeResponsibilities:· Maintaining a...
-
Customer Service and Sales Agent
2 weeks ago
Knoxville, United States Marshall Cleaning Service Llc Full time $16 - $18Job DescriptionJob DescriptionThis is an outstanding opportunity for the right individual! We are searching for a creative, self-motivated individual who desires to grow, learn and lead. This individual must be teachable and have a high capacity for multi-tasking with attention to detail and organization.Job Type: Full-timeResponsibilities:· Maintaining a...
-
Customer Service and Sales Agent
1 week ago
Knoxville, United States Marshall Cleaning Service Llc Full time $16 - $18Job DescriptionJob DescriptionBenefits:Dental insurancePaid time offVision insurance This is an outstanding opportunity for the right individual! We are searching for a creative, self-motivated individual who desires to grow, learn and lead. This individual must be teachable and have a high capacity for multi-tasking with attention to detail and...
-
Customer Service
2 weeks ago
Knoxville, United States RemX Full time $17Job DescriptionJob DescriptionRemX is seeking Customer Service Representatives for a Digital Insurance Payment Solutions company in Knoxville, TN.Pay: $17Location: Knoxville, TN. 37923-ONSITESchedule: 8am-5pm | Monday - FridayKey Responsibilities:Interface with a CRM-based software to update payment statusEscalate issues to team leads as soon as they are...
-
Crane Service Technician
3 months ago
Knoxville, United States Mazzella Service Full timeJob DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you!Position SummaryThe Crane Service Technician is a front-line employee with...
-
Customer Service Representative
3 weeks ago
Knoxville, United States NESCO Inc Full timeDescription: Serves customers by providing product and service information; resolving product and service problems. Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account...
-
Customer Service Representative
3 weeks ago
Knoxville, United States Community Choice Financial Family of Brands Full timeCustomer Service Representative Range from $10 - $20 / hour (California $15 - $23 / hour) Do you enjoy working in customer service? Are you interested in the finance industry? If so, we have the job for you! We are hiring a Customer Service Representative who can provide excellent customer service and who wants to grow with the company. We offer: Full time...
-
Customer Service Ambassador
5 days ago
Knoxville, Tennessee, United States NESCO Inc Full timeJob SummaryNESCO Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving product and service issues, and driving customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer inquiries,...
-
Customer Service Representative
4 weeks ago
Knoxville, United States Veritas HHS LLC Full timeJob DescriptionJob DescriptionDescription:Veritas-HHS is seeking a Customer Service Representative position to work at the 6th Judicial District Child Support Services of Tennessee office located in Knoxville, TN.About the CompanyVeritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We...
-
Customer Service Lead
5 months ago
Knoxville, United States Earth Fare Full timeThe Customer Service Lead is responsible for upholding and embodying the Earth Fare Customer Service standards at all times to ensure that every customer has the best shopping experience possible. Additionally, they ensure proper accounting of the Fr Customer Service, Lead, Service, Manager, Front End, Customer, Retail, Grocery
-
Customer Service Representative
2 weeks ago
Knoxville, United States NESCO Inc Full timeDescription: Serves customers by providing product and service information; resolving product and service problems. Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account...
-
Customer Service Representative
2 weeks ago
Knoxville, United States Nesco Resource Full timeDescription:Serves customers by providing product and service information; resolving product and service problems.Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account...
-
Customer Service Representative
1 month ago
Knoxville, United States NESCO Inc Full timeDescription: Serves customers by providing product and service information; resolving product and service problems. Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account...
-
Customer Service Representative
5 days ago
Knoxville, Tennessee, United States Alsco Full timeJob Summary:The Customer Service Coordinator (CSC) plays a vital role in driving customer loyalty through responsive communication and proactive outreach. This position is responsible for coordinating the flow of information within the Service Department, ensuring timely and satisfactory resolution of customer inquiries and concerns.Key...
-
Customer Service Representative
2 days ago
Knoxville, Tennessee, United States Zips Car Wash Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers leave our facility with a smile.Key ResponsibilitiesCustomer Engagement:...
-
Customer Service Representative
19 hours ago
Knoxville, Tennessee, United States Caliber Collision Centers Full timeAbout Caliber Collision CentersCaliber Collision Centers is a leading provider of automotive services, with a nationwide presence and a commitment to excellence. Our team of experts is dedicated to delivering top-notch service to our customers, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a highly skilled Customer...
-
Customer Service Representative
3 days ago
Knoxville, Tennessee, United States Caliber Collision Centers Full timeAbout Caliber Collision CentersCaliber Collision Centers is a leading provider of automotive services, with a nationwide presence and a commitment to excellence. Our team of experts is dedicated to delivering top-notch service to our customers, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a highly skilled Customer...
-
Customer Service Representative
1 day ago
Knoxville, Tennessee, United States Alsco Full timeJob Summary:The Customer Service Coordinator plays a vital role in driving customer loyalty through responsive communication and proactive outreach. This position is responsible for coordinating the flow of information within the Service Department, ensuring timely and satisfactory resolution of customer inquiries and concerns.Key Responsibilities:Respond to...
-
Customer Service Representative
3 days ago
Knoxville, Tennessee, United States Cross USA Full timeJob Description**Customer Service Administrator**At Cross USA, we are seeking a highly skilled and detail-oriented Customer Service Administrator to join our team. As a key contributor to our day-to-day operations, you will provide exceptional customer service by working closely with our sales and customer service teams.Key Responsibilities:Customer Expedite...