Client Service Associate
1 month ago
Job Title: Client Service Associate
Company: Think Tell Junction
Location: San Antonio, TX
Job Type: Full-Time (40 hours per week)
Salary: $41,250 to $47,860 per year
About Us: At Think Tell Junction, we understand the significance of staying connected in today's fast-paced world. We are thrilled to welcome you to a realm where communication transcends boundaries, and every conversation is an enriching experience. Join our innovative team and be a part of a company that values creativity, collaboration, and the power of effective communication.
Job Description: We are looking for a dedicated and customer-focused Client Service Associate to join our team. In this role, you will be responsible for providing exceptional support to our clients, ensuring their needs are met with efficiency and professionalism. This is a great opportunity for someone who is passionate about client service and wants to contribute to a company that values meaningful connections.
Responsibilities:
- Serve as the first point of contact for clients, addressing inquiries and resolving issues promptly.
- Build and maintain strong relationships with clients to ensure satisfaction and retention.
- Assist clients with product and service information, including troubleshooting and providing solutions.
- Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
- Manage client accounts, including updating information and processing transactions.
- Monitor and respond to client communications via phone, email, and in-person meetings.
- Identify opportunities to enhance client experience and suggest improvements.
- Maintain accurate records of client interactions and follow-up activities.
Qualifications:
- Bachelor’s degree in Business, Communications, or a related field.
- Strong interpersonal and communication skills, both verbal and written.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- A customer-oriented attitude with a commitment to providing top-notch service.
- Previous experience in client service or customer support is a plus.
Benefits:
- Competitive salary ranging from $41,250 to $47,860 per year.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development and training opportunities.
- Supportive and collaborative work environment.
- Opportunities for career growth and advancement.
Join Think Tell Junction and be part of a team that values innovation, creativity, and the power of communication. Apply now and help us connect the world through meaningful conversations.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the position to [email address].
We look forward to hearing from you
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