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Client Services Associate II

2 months ago

San Antonio, Texas, United States Methodist Le Bonheur Healthcare Full time

Overview

Are you seeking a fulfilling career as a Print Center Client Associate II with a reputable organization? Methodist Le Bonheur Healthcare, a leader in healthcare services, offers an exciting opportunity for you to join our dedicated team.
Employee Benefits

At Methodist Le Bonheur Healthcare, we provide a comprehensive rewards package that prioritizes the health, well-being, and professional growth of our team members. Our benefits include:
  • Extensive medical coverage with minimal out-of-pocket expenses, including prescription drugs and mental health services, along with complimentary telehealth services and emergency medical transport.
  • Options for dental and vision insurance, life and disability coverage, flexible spending accounts, and supplemental health plans (accident, critical illness, hospital indemnity).
  • Access to free counseling services and resources aimed at enhancing emotional, physical, and financial health.
  • A 401(k) Plan featuring a 100% match on contributions ranging from 3% to 9% based on tenure.
  • Employee Stock Purchase Plan offering a discount on company stock.
  • Support for family planning through fertility benefits and adoption assistance.
  • Referral services for childcare, eldercare, pet care, and home repairs.
  • Consumer discounts through various programs.
  • Retirement planning assistance and preferred banking partnerships.
  • Educational support, including tuition reimbursement and scholarships for dependents.
  • A recognition program to celebrate colleague achievements.
  • A Time Away From Work Program that includes paid time off and family leave.
  • An Employee Health Assistance Fund providing free coverage for eligible employees.
Learn more about our Employee Benefits

Note: Benefits eligibility may vary by location.

Our team is composed of compassionate professionals. Are you ready to contribute as a Print Center Client Associate II where your commitment to positive client interactions is valued? If you are passionate about supporting others, this role may be the perfect fit for you. We appreciate your skills and expertise.
Position Summary and Requirements

As a Client Associate II, you will leverage your extensive knowledge of our product offerings to deliver high-quality consultative interactions with clients and effectively resolve issues as they arise.

Key Responsibilities:
  • Thrive in a dynamic environment to meet organizational goals.
  • Provide expert consultation and information to departmental contacts for optimal document preparation and printing.
  • Manage print jobs with precision, ensuring quality and attention to detail.
  • Merge variable data into standardized formats.
  • Deliver exceptional customer service, ensuring all critical requirements and deadlines are met.
  • Set up, operate, and maintain all processes, managing job queues and troubleshooting complex workflow challenges.
Qualifications:
  • GED or High School Diploma.
  • A minimum of 3 years of customer service experience, with coursework or experience in Desktop Publishing, graphics, or related fields.
  • Preferred: 1 year of experience in graphic design applications, page layout, and file management.
Methodist Le Bonheur Healthcare is recognized as a leading healthcare provider in the region. Our commitment to enhancing the health and wellness of our community is unwavering.

We invite you to explore the potential for personal and professional growth within our organization. We value diversity and are an equal opportunity employer.