Express Service Advisor

2 months ago


Tinley Park, United States Orland Toyota Full time
Job DescriptionJob Description

The Express Service Advisor is responsible for providing excellent customer service. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. 

Job Requirements

  • Greeting customers in a timely and friendly manner
  • Determining vehicle needs based on customer information, vehicle walk-around and multi-point inspection results
  • Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
  • Communicating with Technicians and Parts Associates to ensure timely completion of work.
  • Follow-up with customers and confirm completion time.
  • Producing repair orders for customers with full transparency including cost and time estimates
  • Personal and professional integrity
  • Setting and achieving targeted sales goals
  • Providing an exceptional customer experience to drive loyalty and encourage repeat and referral business
  • Accurately document repair, maintenance and warranty charges on repair orders per dealer specifications.
  •  experience a plus

Qualifications

  • Some (6 months - 1 year) experience selling automotive service work in either a dealership, customer service, or high volume service center.
  • Possess high-energy with positive attitude.
  • Willing to work Saturdays.
  • 401(k) retirement program
  • Competitive pay with bonuses
  • Must have a valid Driver’s License
  • Possess high-energy with positive attitude

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



  • Oak Park, United States Northland Chrysler Dodge Jeep Ram Full time

    Job DescriptionJob DescriptionNorthland CDJR is looking for the right person to lead our Express Lane Team.  We are looking for someone who is energetic, organized and motivated to grow with our company.Here at Northland we have a family atmosphere that cares about our team members not just their performance.  Express Lane Service Advisor is responsible...


  • Litchfield Park, United States Cobblestone Auto Spa Car Wash Full time

    Express Customer Service AdvisorWho are we? Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The...


  • Avon Park, United States Huston Chrysler Dodge Jeep Ram Full time

    Job DescriptionJob DescriptionThe Huston Automotive Group is hiring experienced and ambitious Service Writers / Service Advisors at Huston Chrysler Dodge Jeep Ram in Avon Park. Service Advisors are the first point of contact with our customers. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...


  • Tinley Park, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Occasional Seasonal Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous...


  • Oak Park, United States Valvoline Full time

    As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training progra Service Advisor, Customer Service, Advisor, Retail, Automotive, Customer


  • Cedar Park, United States Whitewater Express Car Wash Full time

    Job DescriptionJob Description​www.instagram.com/reel/C1vGB-fuVNS/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA%3D%3D​​ Are you looking for MORE than just a job?   Do you have what it takes to be a Spartan? At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for people. Our...


  • Cedar Park, United States Whitewater Express Car Wash Full time

    Job DescriptionJob Description​  Are you looking for MORE than just a job?   Do you have what it takes to be a Spartan?At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for people. Our dedicated teams are laser-focused on developing people and leading others, and we believe that...


  • Tinley Park, Illinois, United States International Kia Orland Park Full time

    Job Title: Service Department Receptionist Location: International Kia Orland Park Employment Type: Full-Time Benefits: Medical, Dental, 401k, Paid Vacation Job Overview: As a Service Department Receptionist at International Kia Orland Park, you will serve as the initial point of contact for our service clientele, offering a friendly and professional...

  • Service Advisor

    3 months ago


    Park City, United States Karl Malone Ford Park City Full time

    Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates a memorable and outstanding impression.  Starting with greeting each customer, you will help them from start to finish in the process of repairing or maintaining their vehicle.What We OfferAt Team Karl Malone,...


  • Tinley Park, United States International Kia Orland Park Full time

    **Job Title:** Service Department Receptionist **Location:** International Kia **Employment Type:** Full-Time **Benefits:** Medical, Dental, 401k, Paid Vacation **Job Overview:** As a Service Department Receptionist at International Kia, you will be the first point of contact for our service customers, providing a warm and professional welcome. You will play...


  • Kings Park, United States Kestra Financial Independent Advisor Full time

    SummaryThe Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisors' time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner.Essential Duties and Responsibilities Assist...


  • Kings Park, United States Kestra Financial Independent Advisor Full time

    The Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisors’ time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner. Essential Duties and Responsibilities Assist in...


  • Kings Park, United States Kestra Financial Independent Advisor Full time

    Job DescriptionJob DescriptionSummaryThe Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisors’ time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner.Essential...


  • Kings Park, United States Kestra Financial Independent Advisor Full time

    Job DescriptionJob DescriptionSummaryThe Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisors’ time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner.Essential...


  • Kings Park, United States Kestra Financial Independent Advisor Full time

    Summary The Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisors' time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner. Essential Duties and Responsibilities ...


  • Winter Park, United States Charles Schwab Full time

    Position Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab Advisor Custody and Trading (ACT) is the leading provider of custodial, operational, and trading support...


  • Highland Park, United States McGrath KIA of Highland Park Full time

    Job DescriptionJob DescriptionMcGrath Kia of Highland Park is a leader in the automotive retail sales and service sector, and we're looking to add a Service Advisor.  If you have what it takes to join our award winning team, apply today!Ideal candidates will be engaging, customer focused, friendly and knowledgeable in customer service.The Service...


  • Tinley Park, Illinois, United States International Kia Orland Park Full time

    Job Title: Service Department Receptionist Location: International Kia Orland Park Employment Type: Full-Time Benefits: Medical, Dental, 401k, Paid Vacation Job Overview: As a Service Department Receptionist at International Kia Orland Park, you will serve as the initial point of contact for our service clientele, delivering a friendly and professional...


  • Winter Park, Florida, United States Advisor Employee Services Full time

    Business Operations Specialist OpportunityAre you meticulous and enthusiastic about the financial sector? A dynamic financial organization is seeking a Business Operations Specialist to enhance their expanding workforce. If you are committed to delivering outstanding client support and possess experience in managing essential documentation, we are interested...


  • Winter Park, Florida, United States Advisor Employee Services Full time

    New Business Processing Specialist OpportunityAre you meticulous and passionate about the financial sector? A dynamic financial organization is seeking a New Business Processing Specialist to enhance their expanding operations. If you excel in delivering outstanding client support and possess experience in managing critical documentation, we would like to...