Current jobs related to Hotel Front Desk Agent - Chicago - Renaissance Chicago O'Hare

  • Front Desk Hyatt House Hotel

    5 months ago

    Chicago, United States Hotel Resource Full time

    **Other** **Front Desk Hyatt House Hotel** Front Desk Hyatt House Hotel McKibbon Hospitality Chicago IL **Front Desk Hyatt House Hotel** **Company:** McKibbon Hospitality **Location:** 105 North May Street 60607 US **Category:** Other **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements:** *...

  • Front Desk Agent

    4 weeks ago

    Chicago, Illinois, United States Autograph Hotel Chicago Full time

    About UsAt Autograph Hotel Chicago, we offer a unique and sophisticated experience for our guests. Our hotel is conveniently located in the heart of downtown Chicago, providing easy access to vibrant attractions and entertainment options.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent,...

  • Front Desk Agent

    1 month ago

    Chicago, Illinois, United States Hotel Resource Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Resource. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesProvide warm and welcoming service to guests, responding promptly...

  • Front Desk Agent

    4 months ago

    Chicago, United States sulekha.co.uk Full time

    Front Desk Agent Jobs in USA & Canada **Front Desk Agent Jobs Near Me** *Work Experience**Job Role**Education***High School** Skills: 926 Sedgwick Avenue, The Bronx, NY, USA 2 weeks ago *Functional Area* Job Summary: Represents the hotel to the guest throughout all stages of the guests stay by working with all hotel personnel to ensure every guest ex......

  • Hotel Front Desk Agent

    2 weeks ago

    Chicago, United States Hilton Chicago Magnificent Mile Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...

  • Front Desk Agent

    3 months ago

    Chicago, United States Sonesta International Hotels Full time

    The Front Desk Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The Fro Front Desk, Agent, Operations Manager, Hotel

  • Front Desk Agent

    2 months ago

    Chicago, United States The Ivy Hotel Full time

    SUMMARY: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite...

  • Front Desk Agent

    3 weeks ago

    Chicago, Illinois, United States HEI Hotels & Resorts Full time

    Job Title: Front Desk AgentJoin HEI Hotels & Resorts as a Front Desk Agent and be part of a dynamic team that delivers exceptional guest experiences. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for their stay.Responsibilities:Provide exceptional customer service to...

  • Front Desk Agent

    2 weeks ago

    Chicago, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Cambria Hotel Chicago Loop [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Hotel Front Desk Representative

    2 weeks ago

    Chicago, Illinois, United States Hilton Chicago Magnificent Mile Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Chicago Magnificent Mile. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Welcome...

  • Hotel Front Desk Representative

    2 weeks ago

    Chicago, Illinois, United States Hilton Chicago Magnificent Mile Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at the Hilton Chicago Magnificent Mile. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Welcome...

  • Hotel Front Desk Clerk

    4 months ago

    Chicago, United States Matti Realty Group Full time

    Hotel Front Desk Clerk Hotel Felix Chicago , IL US Posted 1 hour ago Hotel Felix We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. Youll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent...

  • Front Desk Representative

    3 days ago

    Chicago, Illinois, United States The Ivy Hotel Full time

    Job SummaryThe Ivy Hotel is seeking a highly skilled and customer-focused Front Desk Agent to provide exceptional guest services. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesGuest Registration and Check-out: Accurately process guest arrivals and...

  • Front Desk Agent

    4 weeks ago

    Chicago, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryAimbridge Hospitality is seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn Chicago Downtown/N Loop/Michigan Ave. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable...

  • Front Desk Agent

    5 months ago

    Chicago, United States Onni Group Full time

    ** Front Desk Agent** **Job Category****:** Hospitality **Requisition Number****:** FRONT002578 Showing 1 location **Job Details** **Description** The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions, and maintaining a bank, and answering guest inquiries. They must ensure that the front desk...

  • Front Desk Agent

    4 weeks ago

    Chicago, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Marriott Midway [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Associate

    1 week ago

    Chicago, Illinois, United States Autograph Hotel Chicago Full time

    Front Desk Agent Job DescriptionAt Autograph Hotel Chicago, we're seeking a skilled Front Desk Agent to join our team. As a key member of our front office staff, you'll be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Greet guests warmly and efficiently, ensuring a positive...

  • Front Desk Agent

    5 months ago

    Chicago, United States Millennium Hotels Full time

    **Job Description** We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

  • Front Desk Agent

    5 months ago

    Chicago, United States Hongkong & Shanghai Hotels Group Full time

    ** Front Desk Agent** Business Unit: The Peninsula Chicago Location: Chicago The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. * Grow within a diverse multi-outlet property. *...

  • Front Desk Agent

    4 weeks ago

    Chicago, Illinois, United States Marcus Corporation Full time

    Job DescriptionAt AC Marriott Hotel, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Key Responsibilities:Greet and register guests, providing prompt and courteous serviceCheck...

Hotel Front Desk Agent

3 months ago

Chicago, United States Renaissance Chicago O'Hare Full time
Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply todayResponsibilities:
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Mitigate customer complaints as needed
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Qualifications:
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
About Company

A revitalizing stay awaits at Renaissance Chicago O'Hare Suites Hotel. We offer a complimentary shuttle to and from Chicago O'Hare International Airport (ORD) and an ideal location near the Rosemont Theatre, the Fashion Outlets of Chicago, and the Donald E. Stephens Convention Center.


In the morning, grab a Starbucks® coffee and pastry before heading out for a day of sightseeing or meetings. Keep up your workout routine at our 24-hour fitness center or in the indoor pool. Guests hosting conferences and weddings love our contemporary ballroom and meeting venues with high-tech amenities. Our hotel near Chicago Airport offers 362 spacious suites with separate living areas, room service, and luxurious amenities.


Renaissance Chicago O'Hare Suites Hotel warmly welcomes you to experience our extraordinary level of service.