Full Time Call Center/Front Desk Associate

1 month ago

Newton, United States ImageCare Radiology Full time
Job DescriptionJob DescriptionSalary: $18 Per Hour

ImageCare is seeking a Full Time Call Center/Front Desk Associate for our Sussex sites.


Schedule: 9:30am-6pm Monday-Friday with rotating Saturdays

  • **Need to be available to cover PTO/vacation/calls outs for other shifts as well**


The Call Center/Front Desk Associates will act as the representatives of ImageCare, interacting directly with our patients and providing excellent customer service and patient care. This is a Front Desk/Call Center dual role.


Responsibilities include checking patients in and providing all necessary paperwork upon arrival for their appointments.


The ideal candidate is reliable and professional, has excellent communication skills, and the ability to manage multiple responsibilities at the same time.


Experience and knowledge of the medical field highly preferred.


Duties Include but not limited to:

  1. Welcomes and greets all patients and visitors, in person or over the phones
  2. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  3. Manage large amounts of inbound and outbound calls in a timely manner
  4. Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
  5. Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  6. Responds to patients', prospective patients, and visitor inquiries in a courteous manner
  7. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
  8. Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended.
  9. Confirms patient preps as applicable to the exams
  10. Confirms all appointments in a timely manner
  11. Possesses accurate judgment, especially handling charge and dealing with patient accounts
  12. Versatile and willing to coordinate with and participate in, when necessary, all other aspects of the our other Business Offices and locations
  13. Responsible for collecting payment prior to exams as applicable, keeping accurate log of payment and accurate daily batch of credit card machines.
  14. Performs other duties as assigned


Schedule:

  • Day shift
  • 9:30am-6pm Monday-Friday with rotating Saturdays
  • **Need to be available to cover PTO/vacation/calls outs for other shifts as well**


Ability to commute/relocate:

  • Sussex Sites: Reliably commute or planning to relocate before starting work (Required)


Experience:

  • Customer service: 1 year (Preferred)
  • Medical office: 1 year (Preferred)


Language:

  • Spanish


Flu Vaccination Requirement: It is ImageCare's Company Policy that all personnel must be vaccinated with the yearly flu shot.


ImageCare Centers provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

  • Front Desk Coordinator

    1 month ago

    Newton Grove, United States Sampson Regional Medical Center Full time

    Job DescriptionJob DescriptionSampson Regional Medical Center is hiring a full-time Front Desk Coordinator to join the Sampson Medical Group of Newton Grove team! Description:This is a full-time position, days and hours will vary according to the needs of the department. The Front Desk Coordinator will be responsible for all front desk functions as well as...

  • Front Desk Administrator

    3 weeks ago

    Newton, United States Benchmark Senior Living Full time

    Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find...

  • Front Desk Administrator

    2 weeks ago

    Newton, United States Benchmark Senior Living Full time

    Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find...

  • Front Desk Administrator

    1 month ago

    Newton, United States Benchmark Senior Living Full time

    Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find...

  • Front Desk Administrator

    1 month ago

    Newton, United States Benchmark Senior Living Full time

    Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find...

  • Part-time Front Desk Administrative Assistant

    2 weeks ago

    Newton, United States NESCA Part time $18 - $20

    Job DescriptionJob DescriptionJoin one of the most well respected and recognized evaluation and treatment practices for children, adolescents, and young adults in New England.The Front Desk Administrative Assistant is a truly valued member of our team as this person is often the first voice or face that a NESCA client connects with. We are looking for a true...

  • Part-time Front Desk Administrative Assistant

    2 weeks ago

    Newton, United States NESCA Part time $18 - $20

    Job DescriptionJob DescriptionJoin one of the most well respected and recognized evaluation and treatment practices for children, adolescents, and young adults in New England.The Front Desk Administrative Assistant is a truly valued member of our team as this person is often the first voice or face that a NESCA client connects with. We are looking for a true...

  • Healthcare Call Center

    2 months ago

    Newton, United States TEKsystems Full time

    Description:Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of...

  • Call Center Representative

    2 months ago

    Newton, United States TEKsystems Full time

    *Description:* Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of...

  • Healthcare Access Associate

    1 week ago

    Newton, Illinois, United States Springfield Clinic Full time

    Job Code: PASPECJob Title: Patient Access SpecialistThe Patient Access Specialist (PAS) serves as a pivotal figure within the organization, acting as the primary contact for all visitors and their families. This role is essential in delivering a warm and inviting experience for all individuals who reach out or arrive at the clinic. The PAS is responsible for...

  • Customer Service Representative

    4 days ago

    Newton, United States TeleSearch Staffing Solutions Full time

    Job Title: Customer Service RepresentativeLocation: TeleSearch Staffing SolutionsJob Description:Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at TeleSearch Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our...

  • Full Time Medical Assistant

    1 month ago

    Newton, United States QuickVisit Full time

    Job DescriptionJob DescriptionQuickVisit Urgent Care - Newton, IowaQuick Visit Urgent Care is seeking a Certified Medical Assistant to join our team in an urgent care setting. We offer a great working environment where patient care is at the forefront of everything we do. Our team’s goal is to provide accessible, affordable healthcare in underserved...

  • PT Sales Associate Cashier

    3 weeks ago

    Newton, United States Food Lion Full time

    Address: USA-NC-Newton-2380 W Nc 10 Hwy Store Code: Store 02572 Front End (7233964) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast, easy,...

  • PT Sales Associate Cashier

    2 weeks ago

    Newton, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 348459_external_USA-NC-Newton Address: USA-NC-Newton-2380 W Nc 10 Hwy Store Code: Store 02572 Front End (7233964) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers...

  • BDC Call Center

    6 days ago

    Newton, United States OPEN ROAD AUTO GROUP Full time $40,000 - $55,000

    Job DescriptionJob DescriptionBusiness Development RepresentativeOverview: Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”Responsibilities:Respond to...

  • Patient Services Administrator

    1 week ago

    Newton Grove, North Carolina, United States Sampson Regional Medical Center Full time

    Position OverviewSampson Regional Medical Center is seeking a dedicated full-time Patient Services Administrator to become an integral part of the Sampson Medical Group of Newton Grove.Role Summary:This full-time role involves varied hours based on departmental requirements. The Patient Services Administrator will oversee all front desk operations and...

  • PRN Front Office Specialist

    4 weeks ago

    Newton, United States QuickVisit Full time

    Job DescriptionJob DescriptionMedical Front Office SpecialistQuickVisit Urgent Care - Newton, IowaWe are seeking a PRN Front Office Specialist to become a part of our team working in the urgent care/primary care setting. Your main focus will be providing high-quality patient care as part of a healthcare team. You will work within the scope of the medical...

  • Patient Access Specialist

    1 month ago

    Newton, United States Springfield Clinic Full time

    Job DescriptionJob Code: PASPECJob Title: Patient Access Specialist The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The...

  • Patient Services Representative

    1 week ago

    Newton, Illinois, United States Springfield Clinic Full time

    Job Code: PASPECJob Title: Patient Access SpecialistThe Patient Access Specialist (PAS) serves as a pivotal role within the organization, acting as the primary point of contact for all visitors and their families. This position is essential in delivering a warm and inviting experience for all individuals who reach out or arrive at the facility. The PAS is...

  • Guest Services Liaison

    1 week ago

    Newton, Illinois, United States Springfield Clinic Full time

    Job Code: PASPECJob Title: Patient Access SpecialistThe Patient Access Specialist (PAS) serves as a vital resource within the organization, ensuring a welcoming atmosphere for all visitors and their families during phone interactions and upon arrival. This role is essential in delivering the Springfield Clinic signature experience, characterized by a...