Current jobs related to Customer Experience - Grand Prairie - Sundek Decorative Concrete Coatings

  • Customer Experience Ambassador

    3 days ago

    Grand Prairie, Texas, United States Indigo Books & Music Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We're passionate about creating exceptional customer experiences and building a culture of innovation and creativity.Job SummaryWe're seeking a Customer Experience Representative to join our team at Coles Prairie Mall. As a Customer Experience Representative, you will be...

  • Customer Experience Representative

    4 months ago

    Grand Prairie, United States Indigo Books & Music Full time

    **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Customer Experience Ambassador

    2 weeks ago

    Grand Prairie, Texas, United States Indigo Books & Music Full time

    About Indigo Books & MusicWe are a leading Canadian retailer of books, gifts, and home decor, dedicated to creating exceptional customer experiences in our stores and online. Our mission is to inspire a love of reading and learning, while fostering a culture of creativity and innovation.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Customer Service Experience Representative

    2 months ago

    Grand Prairie, United States 6M Executives Inc. Full time

    Are you sick of working late nights? Are you done with the inconsistency of hours and getting a new schedule every week? Are you longing for a more professional setting with REAL opportunities to advance your career? If your answer is YES, YES, AND ABSOLUTELY YES, then look no further and click APPLY NOW! Whether you’re interested in full-time work,...

  • Customer Service Experience Representative

    4 weeks ago

    Grand Prairie, United States 6M Executives Inc. Full time

    Are you sick of working late nights? Are you done with the inconsistency of hours and getting a new schedule every week? Are you longing for a more professional setting with REAL opportunities to advance your career? If your answer is YES, YES, AND ABSOLUTELY YES, then look no further and click APPLY NOW! Whether youre interested in full-time work,...

  • Sales Associate

    6 days ago

    Grand Prairie, Texas, United States Chico's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.Key ResponsibilitiesDrive sales growth by...

  • Sales Associate I

    2 weeks ago

    Grand Prairie, Texas, United States Tapestry Full time

    About TapestryTapestry is a global house of brands that is powered by optimism, innovation, and inclusivity. Our portfolio includes Coach, a leading design house of modern luxury accessories and lifestyle collections.Job SummaryWe are seeking a Sales Associate I to join our team at Coach. As a Sales Associate I, you will be responsible for providing...

  • Customer Experience Consultant

    3 days ago

    Eden Prairie, Minnesota, United States Securian Financial Full time

    About the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Securian Financial. As a key contributor to the successful development and implementation of compelling end-to-end customer experiences, you will play a critical role in driving business growth and customer satisfaction.ResponsibilitiesCollaborate with...

  • Customer Experience Consultant

    1 week ago

    Eden Prairie, Minnesota, United States Securian Financial Group Full time

    About the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Securian Financial Group. As a key contributor to our business, you will play a critical role in developing and implementing compelling end-to-end customer experiences for our B2B employer clients, their employees, and our partners in the Employee Benefits...

  • Customer Experience Specialist

    1 week ago

    Eden Prairie, Minnesota, United States Best Buy Full time

    **Job Summary**Best Buy is seeking a highly motivated and customer-focused individual to join our team as an Outlet Customer Experience Specialist. As a key member of our sales team, you will be responsible for delivering a world-class customer experience and ensuring that our customers receive the best possible service.**Key Responsibilities:**Implement...

  • Customer Experience Consultant

    7 days ago

    Eden Prairie, Minnesota, United States Securian Financial Group Full time

    About the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Securian Financial Group. As a key contributor to our business, you will play a critical role in developing and implementing compelling end-to-end customer experiences for our B2B employer clients, their employees, and our partners in the Employee Benefits...

  • Customer Experience Consultant

    3 days ago

    Eden Prairie, Minnesota, United States Securian Financial Group Full time

    About the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Securian Financial Group. As a key contributor to our business, you will play a critical role in developing and implementing compelling end-to-end customer experiences for our B2B employer clients, their employees, and our partners in the Employee Benefits...

  • Customer Experience Specialist

    5 days ago

    Eden Prairie, Minnesota, United States Best Buy Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Outlet Customer Experience Specialist to join our team at Best Buy. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, providing solutions to customer needs, and driving sales growth.Key ResponsibilitiesImplement assigned...

  • Customer Experience Associate

    2 weeks ago

    Eden Prairie, Minnesota, United States ShopHQ Full time

    About ShopHQShopHQ is a leading interactive media company that owns a growing global portfolio of Entertainment, Consumer Brands and Media Commerce Services businesses.Job SummaryWe are seeking a highly motivated and service-focused Customer Experience Associate to create an exceptional customer experience and become a brand ambassador for ShopHQ. This...

  • Customer Experience Specialist

    2 weeks ago

    Eden Prairie, Minnesota, United States Ami Arroyo, Inc. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Experience Specialist to join our team at Ami Arroyo, Inc. as a Customer-Centric Autonomous Vehicle Operator. This role is pivotal in ensuring the highest level of customer satisfaction and operational efficiency in our autonomous vehicle operations.Key ResponsibilitiesCustomer...

  • Customer Experience Ambassador

    2 weeks ago

    Eden Prairie, Minnesota, United States Ami Arroyo, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Centric Autonomous Vehicle Operator. As a key member of our operations team, you will play a pivotal role in ensuring the highest level of customer satisfaction and operational efficiency.Key ResponsibilitiesCustomer Interaction: Engage with riders...

  • Customer Experience Specialist

    2 weeks ago

    Eden Prairie, Minnesota, United States Ami Arroyo, Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Ami Arroyo, Inc. as a Customer-Centric Autonomous Vehicle Operator. This is an exciting opportunity to be part of a dynamic and innovative team that is shaping the future of transportation.Key ResponsibilitiesCustomer Interaction: Provide...

  • Customer Experience Specialist

    1 week ago

    Eden Prairie, Minnesota, United States Ami Arroyo, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our operations team, you will play a pivotal role in ensuring the highest level of customer satisfaction and operational efficiency in our autonomous vehicle fleet.Key ResponsibilitiesInteract with riders and...

  • Customer Experience Specialist

    2 weeks ago

    Eden Prairie, Minnesota, United States Best Buy Full time

    About the RoleThe Sales Consultant – Appliance Outlet is a key member of the Best Buy team, responsible for delivering a world-class customer experience as the destination and authority for technology products and services.Key ResponsibilitiesImplement assigned responsibilities from store leadership in outlet area to engage customers using selling skills...

  • Customer Experience Specialist

    2 weeks ago

    Eden Prairie, Minnesota, United States Best Buy Careers Full time

    Job SummaryThe Sales Consultant – Appliance Outlet is a key role at Best Buy Careers, responsible for delivering a world-class customer experience as the destination and authority for technology products and services.Key ResponsibilitiesImplement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to...

Customer Experience

4 months ago

Grand Prairie, United States Sundek Decorative Concrete Coatings Full time
Job DescriptionJob Description

The Sundek Sales Division is currently looking for a Customer Experience / Sales Support Coordinator to join our team.

Since 1970, Sundek has been the go-to contractor for installing decorative concrete coatings throughout the United States and overseas. SUNDEK's quality concrete overlay systems & high-end service are sought-after by homeowners, multi-family companies, Fortune 500 hospitality companies, and general contractors.

The ideal candidate must be:

  • Detail-oriented, organized & able to work both independently & within a team.
  • Curious, empathetic, engaging, respectful, coachable, and fun
  • Excellent verbal/written communication skills, a positive attitude & authentic reliability.
  • Aptitude for learning, problem-solving & an eagerness to guide our customers (and team) towards solutions.
  • Intuitive and proactive, able to identify the customers' needs and resolve them.
  • Ability to prioritize tasks/projects/manage time & be adaptable to customers and our team.
  • Prior experience with inbound and outbound sales / customer quality assurance calls is required.

Job responsibilities:

  • Ability to learn & understand our decorative concrete products and systems offered, estimates, scopes of work and relay that understanding to another party.
  • Maintain and update digital records in Salesforce after every customer contact.
  • Provide clarity in feedback and next steps to customers and sales team. Create personal reminders for such tasks with accurate data entry.
  • Achieve successful results through the ability to connect with people and build relationships while following up with potential and existing customers on behalf of the sales teams across the country.
  • Provide white-glove support to the COO with maintaining various documents, managing information flow in a timely and accurate manner, creating presentations and white papers, etc. (about 10% of your time).

Minimum qualifications/requirements:

  • HS diploma or equivalent.
  • Must be comfortable in an inbound / outbound contact environment, high level of performance of outbound quality assurance, follow up web leads to set appointments, and follow up on existing customers & potential customers through calls/emails and text messages. Previous outbound call/contact experience required.
  • Exceptional listening, written & verbal communication skills.
  • General email etiquette, and technological knowledge.
  • Salesforce experience, or other CRM.
  • General sales skills.
  • MS Office Suite experience (Word, Excel, and PowerPoint)
  • Physical Requirements: Ability to sit for long durations, and able to walk up and down stairs in office daily.

We invite you to come explore joining and growing in the Sundek family



Job Posted by ApplicantPro