Customer Experience Specialist

2 weeks ago


Eden Prairie, Minnesota, United States Best Buy Careers Full time

Job Summary

The Sales Consultant – Appliance Outlet is a key role at Best Buy Careers, responsible for delivering a world-class customer experience as the destination and authority for technology products and services.

Key Responsibilities

  • Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
  • Ensure inventory and merchandising standards are maintained in outlet store area.
  • Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
  • Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

Professional Requirements

  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule inclusive of nights and weekends.

Preferred Qualifications

  • 3 months experience working in customer service, sales or related fields.

About Best Buy Careers

Best Buy is an equal opportunity employer.



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