We have other current jobs related to this field that you can find below

  • Customer Service Advisor

    6 days ago

    Detroit Lakes, Minnesota, United States L&M Fleet Supply Full time

    Job OverviewThe Automotive Service Coordinator plays a vital role in ensuring exceptional customer service at L&M Fleet Supply's repair shop and parts counter. This position involves engaging with customers to comprehend their requirements, identifying suitable products and services, and facilitating communication between our skilled technicians and the...

  • Customer Service

    2 weeks ago

    Detroit Lakes, United States Lakeshirts Full time

    CUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE.THE OPPORTUNITY:We're looking for a leader in quality and top-notch customer service to embrace this attitude & contribute daily to our value of WOWing our Customers. If you work well under pressure, can handle any conflict and bring about a positive result (hello, service with a smile), while keeping...

  • Customer Service

    4 weeks ago

    Detroit Lakes, United States Lakeshirts Full time

    CUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE.THE OPPORTUNITY:We're looking for a leader in quality and top-notch customer service to embrace this attitude & contribute daily to our value of WOWing our Customers. If you work well under pressure, can handle any conflict and bring about a positive result (hello, service with a smile), while keeping...

  • Customer Service

    2 weeks ago

    Detroit Lakes, United States Lakeshirts Full time

    CUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE. THE OPPORTUNITY: We're looking for a leader in quality and top-notch customer service to embrace this attitude & contribute daily to our value of WOWing our Customers. If you work well under pressure, can handle any conflict and bring about a positive result (hello, service with a smile), while keeping...

  • Customer Service

    4 weeks ago

    Detroit Lakes, United States Lakeshirts Full time

    CUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE. THE OPPORTUNITY: We're looking for a leader in quality and top-notch customer service to embrace this attitude & contribute daily to our value of WOWing our Customers. If you work well under pressure, can handle any conflict and bring about a positive result (hello, service with a smile), while keeping...

  • Customer Service

    1 month ago

    Detroit Lakes, United States Lakeshirts Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE.THE OPPORTUNITY:We're looking for a leader in quality and top-notch customer service to embrace this attitude & contribute daily to our value of WOWing our Customers. If you work well under pressure, can handle any conflict and bring about a positive result (hello,...

  • Customer Service Team Leader

    6 days ago

    Detroit Lakes, Minnesota, United States Lakeshirts Full time

    Position OverviewCustomer Service is a Mindset, Not Just a Function.THE ROLE:We are seeking a dedicated leader who embodies this principle and contributes to our commitment to delivering exceptional service to our clients. If you thrive in high-pressure environments, can resolve conflicts effectively, and maintain a positive demeanor, this role may be ideal...

  • Customer Service

    1 month ago

    Detroit Lakes, United States Lakeshirts Full time

    CUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE.THE OPPORTUNITY:We're looking for a leader in quality and top-notch customer service to embrace this attitude & contribute daily to our value of WOWing our Customers. If you work well under pressure, can handle any conflict and bring about a positive result (hello, service with a smile), while keeping...

  • Customer Service Team Leader

    6 days ago

    Detroit Lakes, Minnesota, United States Lakeshirts Full time

    Position OverviewCustomer Service is a Mindset, Not Just a Role.About the Role:We are seeking a proactive individual who embodies this principle and is ready to enhance our commitment to delivering exceptional service. If you thrive in high-pressure environments, adeptly resolve conflicts, and maintain a positive demeanor, this role may be an ideal match for...

  • Customer Service Associate

    2 weeks ago

    Detroit Lakes, United States Zips Car Wash Part time $15

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash - 100 Richwood Rd, Detroit Lakes, MN 56501 is the perfect position for you! You will bring joy to people’s...

  • Customer Service Associate

    1 week ago

    Detroit Lakes, United States Zips Car Wash Part time $15

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash - 100 Richwood Rd, Detroit Lakes, MN 56501 is the perfect position for you! You will bring joy to people’s...

  • Customer Service Associate

    2 months ago

    Detroit Lakes, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash - 100 Richwood Rd, Detroit Lakes, MN 56501 is the perfect position for you! You will bring joy to people’s...

  • Customer Service Representative

    6 days ago

    Detroit Lakes, Minnesota, United States L&M Fleet Supply Full time

    Job OverviewAs a Sales Floor Clerk at L&M Fleet Supply, you will play a vital role in enhancing the shopping experience for our customers across various departments.Ideal Candidate:We seek individuals who are enthusiastic about product merchandising, enjoy engaging with customers, and thrive in a lively work environment while achieving their tasks...

  • Customer Service and Stock Specialist

    3 months ago

    Detroit Lakes, United States Aldi Inc. Full time

    As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 32-40 hours per week Starting...

  • Customer Service Order Proofing Specialist

    4 weeks ago

    Detroit Lakes, United States Lakeshirts Full time

    CUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE. THE OPPORTUNITY: At Lakeshirts, we believe that Life's Better in a T-shirt, and we're looking for an Order Proofing Specialist to help us deliver on that promise! If you're ready to be part of a dynamic team that spans from sea to shining sea, this role could be a great fit for you. As our Order...

  • Customer Service Manager

    4 weeks ago

    Miami Lakes, United States Lufthansa Technik Component Services LLC. Full time

    Your tasks as Customer Service Manager may include, among others: Independent responsibility for commercial processing and operational handling of the contract from the point of view of cost effectiveness Identifies and manages revenue opportunities within his/her scope of responsibilities, realizes cross- and up-selling potential Advises customers...

  • Customer Service Order Proofing Specialist

    1 month ago

    Detroit Lakes, United States Lakeshirts Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE.THE OPPORTUNITY:At Lakeshirts, we believe that Life's Better in a T-shirt, and we're looking for an Order Proofing Specialist to help us deliver on that promise! If you're ready to be part of a dynamic team that spans from sea to shining sea, this role could...

  • Customer Service Sales Specialist

    11 hours ago

    Detroit Lakes, Minnesota, United States Goodin Company Full time

    Job OverviewLocationDetroit Lakes BranchEmployment TypeFull-Time/Part-TimeEducation RequirementHigh School Diploma or GEDTravel RequirementNo travel requiredJob CategoryWarehouse OperationsPosition SummaryThe City Desk Sales Associate is responsible for delivering exceptional customer service by assisting clients who visit the City Desk. This role emphasizes...

  • CDL Class B Delivery Driver/Service Technician

    2 months ago

    Detroit Lakes, United States Beaudry Oil and Service, Inc Full time

    Job DescriptionJob DescriptionDescription:Full-Time, 40+ Hours per weekWork Hours (i.e. shift), 7AM-5PMWe are seeking a highly motivated and skilled CDL Class B Delivery Driver/Service Technician to join our team. The ideal candidate will have a passion for delivering exceptional customer service and a strong work ethic. As a CDL Class B Delivery...

  • Customer Service Representative

    3 months ago

    Detroit Lakes, United States Nick Christenson - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

Customer Service Manager

1 month ago

Detroit Lakes, United States Lakeshirts Full time
Job DescriptionJob Description

CUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE.

THE OPPORTUNITY:

We're looking for an exceptional leader to join our team as a Customer Service Manager to help us WOW Our Customers on the next level


Along with Divisional Sales Managers, this team member will help lead the financial success of the business, and will be responsible for the overall customer experience, National Sales Rep support and growth, and internal sales order movement.


Leading a diverse team of customer service professionals in a process rich environment, this Manager will foster a vibe that is all about collaboration, respect, positivity and a little fun thrown in, contributing on the daily to our core values and our unique workplace culture.


This leader will be responsible for cultivating a high-caliber, collaborative TEAM (#CoreValue) where each employee is engaged and contributing to our values, while catering to the needs of internal and external customers. They will understand & contribute to our focus on building long-term customer relationships (there's that value of WOW Our Customers coming in again) and continuous process improvement (another Core Value, whaddya know).


This is an on-site position based in Detroit Lakes, MN.


Schedule: Monday-Friday, 8a-5p, 45+ hours per week


A Typical Day (job functions) | Goal Setting + Assign Work + Collaborate + Communicate

  • Supervising the daily operations of the customer service department
  • Setting customer service goals for team members and helping them reach those goals
  • Build and improve processes and procedures in collaboration with other Managers and Trainers
  • Enabling the service team to provide an excellent, customer-centric experience by holding the team accountable and removing roadblocks
  • Creating a reliable customer loyalty program
  • Interacting with customers and managing escalated issues in a timely manner
  • Maintaining relationships with top customers, reps and internal management team
  • Hiring and coordinating an effective training program for the department
  • Multi-tasking, attention to detail
  • Strong problem-solving and analytical skills
  • Courteous and professional customer service
  • Excellent communication skills, both written and oral

Skills (qualifications) | Servant Leadership + Multi-task + Problem Solve + NIMBLE + TEAMwork

  • Degree in Business, Marketing, Merchandising, or related field preferred
  • Minimum of 5+ years customer service leadership experience in a fast-paced work group or high-volume sales department
  • Detail-oriented with excellent computer skills
  • Proficient in Microsoft Office products; both Excel & Word are required
  • Experience with CRM software welcomed, and Salesforce experience a great bonus
  • Ability to work well in a team
  • Must be able to handle multiple interruptions and follow through
  • Must love dogs (we kinda like them at our MN headquarters, and we hope you do, too)

OUR CULTURE IS ONE-OF-A-KIND AND TRULY SETS US APART. We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere, unlike any other manufacturer. We work hard to be the best and we seek only committed individuals that will help move our company forward and embrace our values and culture. Lakeshirts | Blue 84 is one of the largest privately-owned screen-printing manufacturers in the United States, responsible for decorating and distribution of a wide variety of garments for the resort, college and K-12 markets. At our headquarters in Detroit Lakes, MN, we employ over 900 great people, proudly producing 45,000+ garments daily. It's not just a job but a lifestyle. Our job descriptions help support and guide you in the role you play in making our company successful. LIFE'S BETTER IN A T-SHIRT. IT REALLY IS.

Cognitive or Mental Requirements of the Job:

Employee must be able to see and hear, read and write. Requires good judgment, people-oriented, flexible organized diplomatic, reliable, enthusiastic, courteous, helpful, patience.


Physical Demands:


Occasionally: Lifts, Carries, Pushes, Pulls, Climbs, Balances, Bends, Twists, Crawls, Reaches, Lifts 25-50lbs, Lifts over 50 lbs, Carries 25-50lbs, Carries over 50lbs, Reaches at above or below shoulder height


Frequently: Lifts under 10lbs, Lifts 25-50lbs, Carries Under 10lbs, Carries 10-24lbs


NOTE: This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employee may perform other related duties as needed, based on the ongoing needs of the business. Minnesota is an Employment-At-Will state and implies no specific length of employment.

Continuously: Stands, Walks



Job Posted by ApplicantPro