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Customer Service Liaison
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Customer Service Representative
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Detroit Lakes, Minnesota, United States Ho-Chunk Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Ho-Chunk, LLC. As a key member of our administrative staff, you will provide exceptional customer service to internal and external customers, ensuring timely and efficient resolution of warranty services and administrative tasks.Key...
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Customer Service Representative
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Detroit Lakes, Minnesota, United States SJE Inc. Full timeCustomer Service Specialist Job DescriptionAt SJE Inc., we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective solutions to customer inquiries and...
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Customer Service Representative
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Detroit Lakes, Minnesota, United States SJE Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at SJE Inc. in Detroit Lakes, MN. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective solutions to customer inquiries and...
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Customer Service Advisor
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Detroit Lakes, Minnesota, United States L&M Fleet Supply Full timeJob OverviewThe Automotive Service Coordinator plays a vital role in ensuring exceptional customer service at L&M Fleet Supply's repair shop and parts counter. This position involves engaging with customers to comprehend their requirements, identifying suitable products and services, and facilitating communication between our skilled technicians and the...
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Customer Service Representative
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Detroit Lakes, Minnesota, United States Dynamic Homes Full timeJob Title: Customer Service Administrative AssistantDynamic Homes, LLC. & Ho-Chunk, Inc. is seeking a highly skilled and customer-focused Customer Service Administrative Assistant to join our team. As a key member of our administration department, you will be responsible for providing exceptional customer service to internal and external customers, while...
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Customer Service Representative
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Detroit Lakes, Minnesota, United States SJE Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at SJE Inc. in Detroit Lakes, MN. As a key member of our customer-facing team, you will be responsible for providing exceptional customer experiences while offering effective solutions in a timely manner.Key ResponsibilitiesProvide accurate and professional...
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Customer Service Representative
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Detroit Lakes, Minnesota, United States Dynamic Homes Full timeJob SummaryThis role is responsible for providing exceptional customer service to internal and external customers, ensuring timely and effective resolution of customer inquiries and requests. The successful candidate will also provide administrative support to the team, maintaining accurate records and performing various administrative tasks.Key...
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Customer Service Representative
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Detroit Lakes, Minnesota, United States Zips Car Wash Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Associate to join our team at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Key ResponsibilitiesWelcome and engage with customers in a friendly and welcoming...
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Customer Service Associate
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Detroit Lakes, United States Zips Car Wash Full timeDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1415 US Highway 10, Detroit Lakes, MN, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people love to clean their...
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Customer Service Representative
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Detroit Lakes, Minnesota, United States Zips Car Wash Full timeBe a Part of a Positive TeamAt Zips Car Wash, we're looking for a Customer Service Associate to join our team. As a Customer Service Associate, you'll be the face of our company, interacting with customers and providing them with an exceptional experience.ResponsibilitiesWelcome and engage with customers in a friendly mannerEngage customers while selling and...
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Customer Service Associate
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Detroit Lakes, United States Zips Car Wash Part timeJob DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1415 US Highway 10, Detroit Lakes, MN, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where...
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Customer Service Specialist I
3 days ago
Detroit Lakes, United States SJE Inc. Full timeWhat you will do: As our Customer Service Specialist,you will be on a team that is the central point of contact with our customers. You will be expected to provide an exceptional customer experience while offering effective solutions in a timely manner. This position will work in our Detroit Lakes, MN location. The job: Every day, your primary role will be...
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Customer Service Specialist I
3 weeks ago
Detroit Lakes, United States SJE Inc. Full timeWhat you will do: As our Customer Service Specialist,you will be on a team that is the central point of contact with our customers. You will be expected to provide an exceptional customer experience while offering effective solutions in a timely manner. This position will work in our Detroit Lakes, MN location. The job: Every day, your primary role will be...
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Customer Service Administrative Assistant
2 months ago
Detroit Lakes, United States Ho-Chunk Full timeSummary: Job Title: Customer Service/Administrative Assistant Department: Administration Reports to: Operations Support Manager Location: Detroit Lakes, MN Status: FT Summary The primary responsibilities of this role are to provide quality customer service to internal and external customers. This position is the central point of contact for warranty services...
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Customer Service Administrative Assistant
2 months ago
Detroit Lakes, United States Ho-Chunk Full timeSummary: Job Title: Customer Service/Administrative Assistant Department: Administration Reports to: Operations Support Manager Location: Detroit Lakes, MN Status: FT Summary The primary responsibilities of this role are to provide quality customer service to internal and external customers. This position is the central point of contact for warranty services...
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Customer Service Sales Specialist
2 months ago
Detroit Lakes, Minnesota, United States Goodin Company Full timeJob OverviewLocationDetroit Lakes BranchEmployment TypeFull-Time/Part-TimeEducation RequirementHigh School Diploma or GEDTravel RequirementNo travel requiredJob CategoryWarehouse OperationsPosition SummaryThe City Desk Sales Associate is responsible for delivering exceptional customer service by assisting clients who visit the City Desk. This role emphasizes...
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CDL Class B Delivery Driver/Service Technician
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Detroit Lakes, Minnesota, United States Beaudry Oil and Service, Inc Full timeJob SummaryWe are seeking a highly skilled and motivated CDL Class B Delivery Driver/Service Technician to join our team at Beaudry Oil and Service, Inc.Key ResponsibilitiesOperate and maintain a delivery truck with a capacity of at least 26,000 pounds GVW, ensuring safe and timely delivery of propane/fuel to customers.Load, secure, transport, deliver, and...
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Detroit Lakes, Minnesota, United States Beaudry Oil and Service, Inc Full timeJob DescriptionBeaudry Oil & Propane is seeking a skilled CDL Class B Delivery Driver/Service Technician to deliver products and provide technical support to our customers.Key Responsibilities:Operate and maintain a delivery truck with a capacity of at least 26,000 pounds GVWLoads, secures, transports, delivers and unloads propane/fuel from specified...
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Nutrition Services Coordinator
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Detroit Lakes, Minnesota, United States Essentia Health Full timeJob SummaryAs a Nutrition Services Assistant at Essentia Health, you will play a vital role in providing high-quality food and nutrition services to our patients and customers. This position requires a team player who is able to work in a fast-paced environment and provide excellent customer service.Key Responsibilities• Assist in the preparation and...
Customer Service
3 months ago
CUSTOMER SERVICE IS NOT A DEPARTMENT, IT'S AN ATTITUDE.THE OPPORTUNITY:We're looking for a leader in quality and top-notch customer service to embrace this attitude & contribute daily to our value of WOWing our Customers. If you work well under pressure, can handle any conflict and bring about a positive result (hello, service with a smile), while keeping things cool as a cucumber, this position might be your perfect fit. The Quality Specialist will lead the quality process end-to-end for our Customer Service Team, in addition to completing a variety of responsibilities to support our Rep Coordinators. This team member will work collaboratively with customers, reps and internal teams to communicate and maintain quality standards across Customer Service and throughout our ah-mazing company. Schedule: Mon-Fri, 9am-5pmOpen to onsite or remote. If you reside in one of the following states, you will be considered for remote: AZ, CA, CO, FL, IA, ID, IL, MA, MN, MO, NC, ND, NY, NV, OK, PA, SC, SD, TX, VA, WIA Typical Day (job functions) | Organize + Deliver + Collaborate + Research + Drive Growth = ResultsManage daily support for assigned sales rep base and maintain standards of service Manage all transfer/pending orders directly with customersWork closely with manager and trainer to field quality questions and concernsWork with production team to ensure customer requests are metCommunicate urgent division needs or flag upcoming orders with special needsWork closely with other leads throughout the necessary departments at Lakeshirts to uphold Quality standards and communicate changes to the team in a timely mannerEnsure quality service level agreements are being met by team and contributing departmentsCommunicate with reps, customers, and fellow team members on the phone, in person, and via email in a manner that is professional and exudes kindness and care; work with RCs on the team to ensure this level of service is carried throughout the organizationConduct regular quality check-ins with the Customer Service team and report quality performance metrics to Customer Service Managers and DirectorCommunicate and adjust quality process inconsistencies in standards to the Customer Service Managers and DirectorCollaborate with the Customer Service Manager to address and support team member concerns and quality-related performance issuesEnter, own and maintain the quality process for Customer ServiceReview quality processes periodically to increase efficiency and effectiveness (contributing to our value of Continuous Improvement)Analyze data to identify trends & areas for improvement, ensuring Salesforce is utilized as a valuable tool in our belt Conduct quality change management activities, including: training, process and technology improvementCollaborate with other departments as needed to optimize the quality process for Lakeshirts (working as an army of problem-solvers)Pivot strategies (ie: being NIMBLE) based on the analysis of success metrics to continuously improve (there's that value again) effectiveness and strategies needed Skills (qualifications) | Think Outside the Box + Big Picture Thinker + NIMBLE + Proactive + Customer Service Aptitude Degree in Business, Sales, Marketing or other related field preferred, but not requiredProven experience in sales tools development, marketing, sales, database management and/or new customer acquisition, or a related roleStrong project and change management skills, along with excellent organizational abilities Excellent communication and interpersonal skills, with a knack for understanding customer needsDemonstrated ability to take initiative and work independently as a self-starter (value of Meritocracy)Ability to work collaboratively in a fast-paced and dynamic environmentExperience using technology, such as: PowerPoint, Excel, and a CRM system (preferably Salesforce) to stay organized, efficient, and effectively track sales processesViewing materials from a customer vantage point to effectively market and sell for their unique businessWelcoming of change- nimble and open-minded; Continuous Improvement is one of our Core ValuesMust love dogs (we kinda like them at our MN headquarters, and we hope you do, too)Must love tees (and hats...and stickers...and novelty socks)Remote Qualifications I Minimum Requirements: To effectively fulfill your responsibilities, we expect remote team members to have a reliable internet connection that meets the following minimum requirements:Download Speed: A minimum download speed of 100 megabits per second (Mbps) is necessary to ensure swift access to online resources, efficient communication, and seamless collaboration with your colleagues. We recommend 200 Mbps download.Upload Speed: Your internet connection should have a minimum upload speed of 20 megabits per second (Mbps). This speed allows for smooth sharing of files, participating in virtual meetings, and contributing to our collaborative work environment. We recommend 50 Mbps upload.It is important to note that these above requirements are based on the assumption that your internet connection is dedicated primarily to work-related tasks during business hours. We understand that many households have multiple users and may engage in activities such as streaming services like Hulu, Netflix, YouTube, etc. However, it is crucial that your work-related activities receive the necessary bandwidth and remain uninterrupted.All remote employees are also responsible for the following:Must have both Cable and DSL for Internet Types Must supply their own equipment (including but not limited to monitors, cameras, and computer accessories)We recommend employees have two monitors for work tasksPlease note that Chromebooks are not compatible with our systems.OUR CULTURE IS ONE-OF-A-KIND AND TRULY SETS US APART. We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere, unlike any other manufacturer. We work hard to be the best and we seek only committed individuals that will help move our company forward and embrace our values and culture. Lakeshirts | Blue 84 is one of the largest privately-owned screen-printing manufacturers in the United States, responsible for decorating and distribution of a wide variety of garments for the resort, college and K-12 markets. At Lakeshirts, we employ over 900 great people, proudly producing 45,000+ garments daily. It's not just a job but a lifestyle. Our job descriptions help support and guide you in the role you play in making our company successful. LIFE'S BETTER IN A T-SHIRT. IT REALLY IS.Cognitive or Mental Requirements of the Job: Employee must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision making, dependability, judgment, reading, speaking, following direction, handling multiple priorities, reasoning. Physical Demands: OCCASIONALLY: Lift, Stand, Carry, Lift under 10 lbs, Carry under 10 lbs, Reach above shoulder heightPush, Pull, Climb, Balance, Bend, Twist, Crawl, Reach, Lift 10-24 lbs, Lift 25-50 lbs, Lift over 50 lbs, Carry 10-24 lbs, Carry 25-50 lbs, Carry over 50 lbsFREQUENTLY: Walk, Reach at shoulder heightCONTINUOUSLY: Sit, Reach below shoulder heightNOTE: This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employee may perform other related duties as needed based on the ongoing needs of the business. Minnesota is an Employment-At-Will state and implies no specific length of employment.
