General Manager

2 weeks ago

Hillsboro, United States Sagency Full time
Job DescriptionJob DescriptionGeneral Manager

Full Service Foods

Hillsboro, North Dakota

About Full Service Foods

Full Service Foods is a leader in the upper Midwest for less than truckload quantities for contract manufactured sauces and dressings. As a privately held company that began in 1988, they have a reputation for quality and customer service throughout Minnesota, the Dakotas, Wisconsin, Iowa, and Nebraska.

Full Service Foods has existing relationships with well-known regional brands and continues to grow with opportunities on the horizon to expand their distribution markets and product offerings to a national customer base.

About The Opportunity

This General Manager position is a pivotal role that drives operational efficiency and productivity, elevates sales and customer service standards, spearheads innovative product development initiatives, ensures rigorous quality control measures, and inspires team leadership excellence.

KEY RESPONSIBILITIES TO ACHIEVE SUCCESS

The Key Accountabilities for the position include but are not limited to the following:

Operational Efficiency and Productivity

Ensure peak plant efficiency by minimizing downtime, maximizing throughput, consistently meeting production targets within budget, reducing waste and improving yield, and driving process improvements that boost productivity.

Sales and Customer Service

Drive sales growth and customer satisfaction by meeting or exceeding sales targets, expanding and maintaining the customer base, and executing a customer service strategy that ensures high satisfaction and prompt issue resolution.

Product Development

Oversee and manage the product development process in collaboration with customers, ensuring project targets for volume, cost, and quality are met by guiding products through development and maintaining clear communication for high customer satisfaction and repeat business.

Quality Control, Safety, and Compliance

Maintain high product quality, ensure a safe working environment, and achieve full compliance with food safety regulations by improving quality scores, achieving zero non-compliance and lost-time incidents, implementing a continuous improvement plan, and conducting regular audits.

Team Leadership and Development

Lead, motivate, and develop the plant's workforce by maintaining high employee satisfaction and retention and establishing clear performance metrics to ensure sustained engagement and productivity.

Financial Management and Cost Control

Manage the plant’s budget, control costs, and drive profitability by meeting or exceeding financial targets, identifying cost-saving opportunities, and implementing initiatives that enhance profitability without compromising quality.

Communication and Reporting

Serve as the primary liaison between the plant and ownership by establishing a consistent reporting system, providing transparent and accurate updates, and promptly addressing operational needs to ensure transparency and clear communication.

REQUIREMENTS OF THE POSITION

  • Experienced in team leadership and ability to support team members in a variety of functions.
  • Knowledge of and experience with project management best practices.
  • High energy and enthusiasm for creative problem-solving and seeking out-of-the-box solutions.
  • Strong ability to identify operational inefficiencies, pinpoint bottlenecks, and optimize processes for greater effectiveness.
  • Ability to assess ROI and equal ability clearly communicate impact to leadership and internal day-to-day operations.
  • Servant leadership approach to roll up sleeves and work side-by-side with team members to best assess operational needs and opportunities.
  • A thoughtful and intentional approach to change management.
  • Proficiency in Excel and Microsoft Office Suite preferred.

WHY JOIN THIS ORGANIZATION?

This General Manager will play an instrumental role in strategically planning for scalable growth by operationalizing the facility and supporting the team through facility expansion and automation. This key hire will report directly to the ownership group and be the business leader for Full Service Foods. We encourage those who thrive in dynamic environments and are passionate about making impactful contributions across multiple facets of business operations to apply.

COMPENSATION & BENEFITS

The comprehensive benefits package for this position includes:

  • Competitive salary based on experience
  • Uncapped bonus potential based on company performance
  • Flexible and hybrid work options
  • Vacation & Holiday PTO

The Search:

Sagency, an executive search and leadership consulting firm, has been retained by Full Service Foods to conduct this search for their next General Manager.

Sagency consultants will review and evaluate all interested parties to help the search committee review a final group for consideration.

The search will be conducted in a professional manner and all potential candidates will be given consideration. Candidate conversations and information will be handled with great discretion and confidentiality. Sagency and our client are equal-opportunity employers.

If after reading this Opportunity Profile, you feel that your experience, skills, and passion are a good match for Full Service Foods and this role, we would like to engage with you. Please read below for the first part of the application and selection process.

Next Steps - Application and Selection Process:

Step 1: Interested candidates complete the online application.

  • Upload your resume and cover letter.
  • The online application will be posted until the position is filled.

Step 2: A Sagency Executive Search Consultant may schedule an initial phone call with qualified applicants.

Step 3: A Sagency Executive Search Consultant will schedule a 60-minute interview with specific candidates.

Step 4: If you are selected and choose to move on to interviews with the search committee, you will be asked to complete an online assessment.

Step 5: First-round interviews with the Full Service Foods ownership group.

Thank you for your time and your interest in this role.

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