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Assistant General Manager
2 months ago
Job Summary:
The Assistant General Manager is a key leadership role at Travel Centers of America, responsible for supporting the Store General Manager in driving marketing and operations functions for our retail stores. This includes hiring, training, and supervising staff to maximize store profitability and build a loyal customer base.
Key Responsibilities:
- Provide vital support to the Store General Manager in leadership and operations functions
- Hire, train, and develop staff to maximize store profitability
- Supervise staff to ensure excellent customer service and store appearance
- Work with the General Manager to build and maintain a strong, dynamic store team
- Communicate a clear vision and direction on marketing, personnel, financial, operational, and accounting issues
- Assure the profit center meets or exceeds its budgeted goals and is maintained to company standards
Requirements:
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent customer service and staff management skills
- Knowledge of retail operations and marketing principles