Account Service Coordinator

3 weeks ago


Atlanta, United States HPA Strategies Full time
Job DescriptionJob DescriptionSalary: $26 per hour

We are seeking a highly organized and detail-oriented individual to join our team as an Account Service Coordinator. In this role, you will play a crucial part in ensuring efficient communication and coordination between our clients and internal teams. You will be responsible for managing client accounts and providing exceptional customer service.


Responsibilities

  • Manage client accounts and maintain regular communication to ensure client satisfaction.
  • Coordinate with internal teams to ensure timely delivery of projects and resolve any issues that may arise.
  • Track and update project statuses, ensuring accurate and up-to-date information is available to both clients and internal teams.
  • Assist in the preparation of client proposals, contracts, and presentations.
  • Provide exceptional customer service by promptly responding to client inquiries and addressing their concerns.
  • Identify opportunities to upsell products or services to existing clients and collaborate with the sales team to close deals.
  • Conduct market research to stay updated on industry trends and competitor activities, providing valuable insights to clients.


Requirements

  • Proven experience in account management or customer service.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office suite and CRM software.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Attention to detail and problem-solving skills.
  • Ability to build and maintain relationships with clients and internal teams.


Benefits

  • Competitive salary and annual performance bonus
  • Generous health insurance package
  • 401(k) retirement savings plan with company match
  • Flexible work schedule and remote work options
  • Opportunities for professional development and growth within the company

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