National Sales Coordinator- Service TK Elevator Corporation

4 weeks ago

Atlanta, United States Thyssenkrupp Elevator Full time

The first 3 letters in workplace safety are Y-O-U TK Elevator

is currently seeking an experienced

National Sales Coordinator- Service

in

Atlanta, GA. Responsible for coordinating and supporting the National Account Managers. ESSENTIAL JOB FUNCTIONS: Support to the National Account Managers and provide exceptional customer service to client base. Support sales growth by researching potential customers and assisting with implementation of strategies to obtain new business Provide administrative support such as gathering data for revenue monthly reports, managing growth report and coordinating field surveys of customer’s equipment for RFPs Compile bid documents for RFP’s Work with the legal team to obtain COIs for customers. Prepare contracts, addendums, riders, spreadsheets, proposals, extensive use of Excel Manage current client portfolios by entering and maintaining client information in the web-based computer application Resolve calls from customers for service requests, contract scope inquiries, billing issues and escalated matters Responsible for coordinating National Accounts contract rollouts Responsible for daily communication with member of the thyssenkrupp field organization: Branch Managers, Sales Representatives, and Accounts Receivable personnel Ability to assess a situation and make an educated decision based on the facts and information that surrounds the situation. EDUCATION & EXPERIENCE: High school diploma or GED is required Bachelor’s degree or equivalent hours of college-level coursework plus professional experience is preferred 2-4 years’ experience with customer service, sales and office administration necessary. CRM systems experience Strong customer service focus Excellent communication skills, both written and verbal A cultivated attention to detail Strong computer skills Strong Microsoft Excel and PowerPoint abilities Background in facilitating large scale projects involving a multitude of people and documentation Experience with facilities management

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