Associate Director, Operations
2 months ago
PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps patients navigate the most important moments of their healthcare journeys.
While we have grown to be the No. 1 agency in our industry, at heart we're still a startup. It's that energy and spirit of innovation that allows us to create bold and meaningful "health media firsts" for our clients, and to do it all with #phmlove.
Job DescriptionOverview:
The Associate Director, Client Operations is an integral role within the Publicis Health Media team, responsible for monitoring and building internal operational processes throughout the account. The Associate Director, Client Operations will also be responsible for monitoring and enhancing a reporting tool used heavily throughout the account. Data integrity is of upmost importance, so a keen eye for detail and forward thinking are key attributes required for this position.
Role Objectives:
- Work alongside the planning, investment, operations, finance, and reconciliation teams to execute the end-to-end financial management process inclusive of budget authorization, client billing, supplier invoice reconciliation and payment, and compliance with internal/external audit requirements
- Partner with Finance and Procurement teams to deliver financial reporting and tracking (e.g. monthly analysis of planned vs. actual spend, delivery reporting, etc.)
- Manage the tools, systems, and process that enable sound financial operations including planning/investment team support and training
- Build strong relationships with internal stakeholders and groups, facilitating synergy between the planning and activation functions that manage day-to-day client business
- Build and develop relationships with client business directors and brand teams, ensuring that client and overall data proposition is relevant and aligns with strategy direction
- Drive a culture of always-on, data-driven decision making that will institutionalize the use of consumer-driven analytics in media and marketing investment planning
- Grow product delivery and agency revenue organically by cross-selling and up-selling value-add analytical products across client divisions, markets & categories
- Scope and direct advanced analytics projects to ensure that the deliverables are designed to answer valuable client and media team questions, and that timelines and scope are adhered to
Minimum Qualifications:
- The candidate must have 4-5 years of experience consulting with clients on making strategic investment decisions to improve business results
- Strong Analytical skills with a foundation in strategic business management
- Experience implementing a practical and redundant set of double-checks and balances team-wide to consistently strive for flawless execution in all operational areas
- Extensive experience using MediaTools and Excel
- Strong critical thinking and creative problem-solving skills; demonstrated ability to identify actionable insights
- Solid communication skills, able to write clearly, speak professionally, and convey complex technical concepts to a non-technical audience
- Proven history of meeting deadlines in a fast-paced environment
- Hands-on problem solving abilities and a “can do” approach (someone who is a both a thinker and a doer)
Additional Information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact hrcompliance_usms@publicis.com.
All your information will be kept confidential according to EEO guidelines.
-
Associate Director, Operations
4 weeks ago
Chicago, United States Publicis Health Media Full timeJob DescriptionJob DescriptionCompany DescriptionPHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps patients navigate...
-
Associate Director, Financial Operations
18 hours ago
Chicago, Illinois, United States Cook County Government Full timeJob SummaryWe are seeking a highly skilled Associate Director, Financial Control to join our team at Cook County Government. This is a critical role that requires a strong background in financial planning, budgeting, and control.Key ResponsibilitiesDevelop, recommend, and implement financial policies and procedures related to Department/Bureau finances.Lead...
-
Community Association Director
4 days ago
Chicago, Illinois, United States FirstService Residential Full timeJob Title: Community Association DirectorWelcome to the opportunity to contribute to our team as a Community Association Director in a dynamic and vibrant community.About the Company:At FirstService Residential, we value strong leadership and effective management. As a Community Association Director, you will play a crucial role in enhancing communication,...
-
Associate Director of Sales
2 weeks ago
Chicago, United States Hornblower Full timeCity Experiences is seeking a Associate Director of Sales for our operation in Chicago, IL. About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity: Do you share City Experiences' passion for providing amazing experiences? If you're an enthusiastic team player who thrives in an...
-
Associate Director, Programmatic
5 days ago
Chicago, United States Empower Media Full timeAssociate Director, ProgrammaticAbout Empower MediaEmpower is America’s largest woman-owned media agency. We develop proactive partnerships with our clients, leaning into the mantra of "What If". We challenge the status quo and uncover incremental sources of growth through proprietary technology. We put brands in attention-grabbing environments, capturing...
-
Associate Director, Programmatic
5 days ago
Chicago, United States Empower Media Full timeAssociate Director, ProgrammaticAbout Empower MediaEmpower is America’s largest woman-owned media agency. We develop proactive partnerships with our clients, leaning into the mantra of "What If". We challenge the status quo and uncover incremental sources of growth through proprietary technology. We put brands in attention-grabbing environments, capturing...
-
Associate Director, Programmatic
4 days ago
chicago, United States Empower Media Full timeAssociate Director, ProgrammaticAbout Empower MediaEmpower is America’s largest woman-owned media agency. We develop proactive partnerships with our clients, leaning into the mantra of "What If". We challenge the status quo and uncover incremental sources of growth through proprietary technology. We put brands in attention-grabbing environments, capturing...
-
Associate Director, Programmatic
5 days ago
chicago, United States Empower Media Full timeAssociate Director, ProgrammaticAbout Empower MediaEmpower is America’s largest woman-owned media agency. We develop proactive partnerships with our clients, leaning into the mantra of "What If". We challenge the status quo and uncover incremental sources of growth through proprietary technology. We put brands in attention-grabbing environments, capturing...
-
Director, Grant Operations
2 months ago
Chicago, United States Association of Diabetes Care & Education Specialists Full timeDo you have expertise in contract compliance and budget management experience related to grant funded awards? Do you consider yourself a strong leader with the ability to manage and mentor team members on a large project? If you answered yes, and are interested in joining an organization that is making a difference, this may be the position for you! The...
-
Director of Operational Excellence
4 days ago
Chicago, Illinois, United States Elevance Health Full timeJob DescriptionJob Title: Director Business ImprovementLocation: Remote and office (hybrid model)About the Role:We are seeking a highly experienced Director of Operational Excellence to lead large-scale business unit and enterprise-wide initiatives. As a Business Improvement Strategist, you will be responsible for deploying Lean and Six Sigma methodologies...
-
Director of Engineering Operations
1 day ago
Chicago, Illinois, United States Great Wolf Lodge Full timeJob Summary:The Corporate Director of Engineering will oversee all engineering functions across Great Wolf's multi-property portfolio, ensuring the highest standards of maintenance, safety, guest & Pack Member satisfaction and overall efficiency. The individual in this role will guide engineering teams across Great Wolf's 22+ properties to proactively...
-
Associate Director, Design
3 weeks ago
Chicago, Illinois, United States Kraft Heinz Full timeJob DescriptionInternal Title: Associate Director, Design- HRHere at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business...
-
Director of Operations
2 weeks ago
Chicago, United States Illinois Tech Full timeGENERAL DESCRIPTION Reporting to the College Dean, the Director of Operations manages the day-to-day college operations and provide financial administrative support. This role is responsible for overseeing and carrying to completion a wide variety of tasks connected with operational, fiscal, and personnel policies and procedures of the college and...
-
Director of Operations
3 days ago
Chicago, United States NEW LIFE CENTERS OF CHICAGOLAND NFP Full timeJob DescriptionJob DescriptionPosition Summary The Director of Operations position is full-time, 40 hours per week (exempt, benefits eligible). The Director of Operations will report to the Chief Operations Officer and will help support a team of Directors who implement daily operations at any of our NLC locations. The Director of Operations is responsible...
-
Director of IT Infrastructure Operations
1 month ago
Chicago, United States R.M. Chin & Associates, Inc. Full timeSUMMARYThe Director of IT Infrastructure & Operations provides strategic management related to the development, execution, support and evaluation of CHIN’s Information technology (IT) systems and operations. Works with senior leadership and all sectors to help them effectively utilize the applications of technology within their areas of responsibility. The...
-
Director of IT Infrastructure Operations
1 month ago
Chicago, United States R.M. Chin & Associates, Inc. Full timeSUMMARYThe Director of IT Infrastructure & Operations provides strategic management related to the development, execution, support and evaluation of CHIN’s Information technology (IT) systems and operations. Works with senior leadership and all sectors to help them effectively utilize the applications of technology within their areas of responsibility. The...
-
Director of Operations
3 weeks ago
Chicago, United States Kevin Edward Full timeDirector of Operations – Environmental Consultancy ServicesAre you a leader ready to drive growth and operational excellence?We're partnering with a leading environmental risk management consultancy in search of a Director of Operations. This is your chance to shape the future of their team and office, guiding them toward success.As Director, you'll craft...
-
Director of Operations
3 weeks ago
Chicago, United States Kevin Edward Full timeDirector of Operations – Environmental Consultancy ServicesAre you a leader ready to drive growth and operational excellence?We're partnering with a leading environmental risk management consultancy in search of a Director of Operations. This is your chance to shape the future of their team and office, guiding them toward success.As Director, you'll craft...
-
Associate Director
2 weeks ago
Chicago, United States Harnham Full timeASSOCIATE DIRECTOR, BUSINESS INTELLIGENCE CHICAGO HYBRID - 2 DAYS IN THE OFFICE A WEEK UP TO $215,000This role doesn't offer sponsorshipTHE COMPANY A leading force in the consultancy industry partnering with clients in retail, marketing media, and finance, using data-driven strategies to help address complex challengesTHE ROLE AND RESPONSIBILITIESThey are...
-
Associate Director
2 weeks ago
Chicago, United States Harnham Full timeASSOCIATE DIRECTOR, BUSINESS INTELLIGENCE CHICAGO HYBRID - 2 DAYS IN THE OFFICE A WEEK UP TO $215,000This role doesn't offer sponsorshipTHE COMPANY A leading force in the consultancy industry partnering with clients in retail, marketing media, and finance, using data-driven strategies to help address complex challengesTHE ROLE AND RESPONSIBILITIESThey are...
