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Benefits Representative

4 months ago

Baltimore, United States AO Globe Life - Tabitha Full time
Job DescriptionJob Description

About AO Globe Life:

We are in a facet of the life insurance industry that very few people know about.
Globe Life: American Income Life Division, a principal subsidiary of Globe Life, has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AO is their largest distribution system, serving 60 territories across North America.


Our focus is to educate the working-class individuals that request our benefits through their local Unions and Veteran Organizations. To service them with a clear and conscious explanation on the benefits that they are entitled to, along with the options they qualify to receive. We offer full training,provided, a flexible schedule, leadership development/Career growth /advancement opportunities and great weekly pay and bonuses. We also offer a full reimbursement program for benefits after 90 days and stock options. AO Globe Life is looking for Sales Development Representatives and Benefits Representaives to join our team. The Sales Development Representative prospects sales and qualifies leads for new and existing accounts.

We are looking for:
The ideal candidate is someone with high energy, a curiosity about the industry, and tenacity. This person will bring new ideas, think outside the box, have a deep passion for the role and create ways to attain new accounts. 
 

Responsibilities: 

  • Generate lead flow - Prospect new sales leads by making an initial phone or email contact.  Engage the account and prepare them for the Account Executive. Connect with as many leads as possible to encourage the purchase of the product offered. Be the point person for your team's sales lead qualification process.
  • Manage current accounts – Stay in close contact with existing accounts or leads and create brand awareness, educational opportunities, and request referrals. Coordinate virtual meetings and calls between the new clients and Account Executives. Train new hires to book appointments with our members after receiving their request, train on and explain tailored Benefit Packages virtually and determine each veteran member eligibility.Collaborate with management teams to stay updated on new products, services, and policies
  • Customer support –  Answer calls and emails from clients, identify the issue and make suggestions for future or new products or services. Engage with clients in a friendly and professional manner while actively listening to their concerns. Offer support and solutions to customers in accordance with the company’s customer service policies

Requirements:

  • Looking for energetic people who want a fun work atmosphere working with people on a daily basis over the phone and meeting virtually.
  • High School diploma (BS degree in Marketing or Business Administration is a plus)
  • Hands-on experience with multiple sales techniques (no cold calls)
  • Experience with CRM software
  • Familiarity with MS Excel (analyzing spreadsheets and charts)
  • Understanding of sales performance metrics
  • Positive attitude
  • Good communication skills,
  • Coachable
  • Must have computer skills (Microsoft Suite)
  • Associate/BS/BA/Master Degree is a plus
  • No experience needed

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