Compliance Manager

2 months ago

Rancho Cucamonga, United States Cut N Dry Restoration Full time
Job DescriptionJob Description

Cut N Dry Restoration in Rancho Cucamonga, CA is looking to hire a full-time Compliance Manager to run our client care coordinators department and be the first representative our customers talk to. Are you passionate about customer service? Would you like to work with an established local company? Have you been searching for a company that will value your contributions? If so, please read on

This customer service management position earns a competitive wage of $23 - $28 per hour depending on experience, with opportunities for growth, overtime availability, and incentive pay. We provide generous benefits, including medical, dental, vision, life insurance, a 401(k) plan, vacation pay, sick pay, and competitive bonus incentives. If this sounds like the right customer service management opportunity for you, apply today


ABOUT CUT N DRY RESTORATION

Cut N Dry Restoration started out as a small family-owned business with the goal of providing high-level service that sets us above the rest. Since our beginning, we have kept countless homes safe and free of harmful mold and bacteria commonly associated with water damage. Our team of dedicated and compassionate IICRC-certified technicians care deeply about ensuring clients can come home to a safe living space and will work day in and day out to make that happen.

To ensure our services are top-notch, we implement continual training for our team and cultivate an open atmosphere where each person does their part for shared success. We understand we would be nowhere near as successful without our hardworking team which is why we reward them with exceptional benefits and the best pay in town. Come join our restoration team


A DAY IN THE LIFE OF A COMPLIANCE MANAGER

As a Compliance Manager, you are critical to the success of our company. You oversee the client care coordinators and are the first point of contact for our customers. Using your customer service skills, you make sure that our clients' needs are met and any complaints are addressed and resolved. Working with your team, you ensure that all required information has been collected and passed on to any other teams involved in the project, and that any pictures and documentation are current and up to date. As part of the management team, you make sure that your team is on task and providing customer service that is up to our standards as well as ensure that all personnel are compliant with program and company regulations. You find and develop talent for your team as well as make sure that the right people are in the appropriate roles. You enjoy providing top-notch customer service to our customers and helping our company grow


QUALIFICATIONS FOR A COMPLIANCE MANAGER

  • High school diploma or equivalent
  • 2+ years of experience in customer service and collections
  • 2+ years of account management experience
  • 2+ years in a management role

Are you independent and a self-motivated problem solver? Do you have excellent communication skills, both written and verbal? Are you adaptable and work well under pressure? Can you effectively prioritize and delegate multiple tasks? Do you keep your workspace clean and organized? Can you represent our company in a professional manner? Are you a team player with good customer service skills? Would you be able to give clear instructions and guidance to your team? If yes, you might just be perfect for this management position


WORK SCHEDULE FOR A COMPLIANCE MANAGER

This customer service management position typically works Monday - Friday 8:00 am - 4:30 pm, with weekends and on-call nights as needed.


ARE YOU READY TO JOIN OUR CUSTOMER SERVICE MANAGEMENT TEAM?

If you feel that you would be right for this customer service management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

Location: 91730



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