Assistant General Manager

3 months ago

Marlborough, United States Goldfish Swim School - Marlborough Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Paid time off
  • Training & development

Benefits Summary:
  • Salary range: $50k-55k
  • Two (2) weeks vacation per year
  • Six (6) paid holidays per year
  • Five (5) sick days per year
  • 401K match
  • Quarterly bonuses based on mutually agreed upon performance metrics
  • Preferred schedule - Tuesday thru Saturday, Mornings, afternoons, and evenings
  • Paid training

Full job description:
Are you looking for a great gig where the work is fun? Do you want to work somewhere where you can get real job experience and make a difference in a leadership role? Check out Goldfish Swim School Were a rapidly growing, award winning franchise that is not your typical company
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Requirements:
  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)
  • Bachelors degree required
  • Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider
  • Two or more years of management experience is preferred
  • Two or more years as a swimming instructor is preferred

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Job Title: Assistant General Manager
Reports to: General Manager
FLSA Status: Exempt

Duties and Responsibilities:
  • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
  • Assists General Manager and department managers with fulfilling the daily tasks.
  • Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
  • Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
  • Provides sales and marketing training to all qualified sales staff.
  • Oversees the quality and success of our social media platforms garnering positive representation in the community.
  • Build and develop relationships with local groups, businesses and event operators to help foster beneficial relationships.
  • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
  • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
  • Gains knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
  • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
  • Initiates and oversees workplace employee activities (Fun Department) with the goal of achieving improved employee satisfaction.
  • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
  • Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
  • Fulfills other duties and responsibilities as assigned by the Employer


Certificates and Licenses: Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant is highly recommended.

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

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