Front Desk Associate

4 weeks ago

Santa Fe, United States Thornburg Investment Management Full time
Job DescriptionJob DescriptionDescription:

Thornburg is a global investment firm delivering on strategy for institutions, financial professionals and investors worldwide. The privately held firm, founded in 1982, is an active, high-conviction manager of fixed income, equities, and multi-asset solutions.


As an independent firm, Thornburg can take on a wide range of opportunities, explore ideas thoroughly and work across strategies to deliver consistent risk-adjusted outperformance over the long term. The firm attracts free-thinking professionals who are eager to pursue investment outcomes beyond the confines of popular wisdom. From nimble operational capabilities to principles and actions fitting of a global citizen, Thornburg’s world-class investment platform and team are aligned on strategy to serve investors.


Primary Job Function:


The function of the Front Desk Associate is to perform a wide range of administrative duties as they relate to reception and corporate administration. They will serve as the first point of contact for employees, guests, and clients and will ultimately create a memorable first impression for them.


This position has an on-site schedule as it requires regular access to the Thornburg campus to support operations that cannot be performed remotely.


Duties & Responsibilities:

  • Welcome visitors by greeting them in person or on the telephone in a positive and professional manner.
  • Perform daily office tasks such as, answer phone, screen calls and forward inquiries accordingly. Experience with Zoom phone is a plus.
  • Monitor security cameras, lobby, and work area to determine customer flow and notify the appropriate departments of any issues.
  • Help maintain workplace safety and security by following procedures and protocols in place.
  • Monitoring, and maintaining guest notification system, issuing, and collecting guest badges as necessary.
  • Maintains continuity among team by documenting any communication actions, irregularities, and continuing needs.
  • Writes and keeps processes and procedures of responsibilities current.
  • Contributes to the overall success of the team by working collaboratively with team, staff, managers, and vendors. Understands the importance of teamwork.
  • Assist as travel booking back up when necessary.

Job Benefits:

  • Medical, dental, and vision coverage.
  • Employer 401(k) safe harbor and profit-sharing contributions.
  • Work/life programs such as flexible work arrangements, flexible paid time off, paid parental leave, employee assistance plan, commuter benefits, student loan repayment program, education reimbursement program.
  • Community involvement opportunities.
  • Onsite cafeteria.
  • Onsite fitness center.
  • Referral program.
Requirements:
  • Office experience with an emphasis in the proficiency of Microsoft Office Suite.
  • Able to work with multiline/multi-destination telephone system.
  • Able to work in an environment with many interruptions and able to execute with composure and professionalism.
  • Highly organized with a strong attention to detail.
  • Excellent time management and problem-solving skills.
  • Strong interpersonal skills in person and by telephone.
  • Reliable and timely attendance.
  • Ability to lift 15 pounds.
  • Ability to work at a computer for extended periods of time.


Santa Fe is the capital of New Mexico. Founded in 1610 and nicknamed "The City Different," Santa Fe captures hearts and minds with its museums, restaurants, theater, opera, and adobe-style architecture. With an average of over 300 sunny days per year and picturesque landscape, it's no wonder that outdoor activities such as skiing and hiking in "The Land of Enchantment" attract visitors from around the world.


All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, gender, gender identity or protected veteran status. We especially encourage applications from individuals who can bring diverse cultural and ethnic perspectives and experiences to the campus.

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