AV Field Service Technician

6 days ago

Fremont, United States Avidex Industries LLC Full time
Job DescriptionJob Description

Primary Duties and Responsibilities: (Duties and responsibility for this position may vary from branch to
branch. Manager may add or remove bullets as needed to align with business need and process.)
 Perform systematic and high-quality diagnostic troubleshooting, repair, or adjustment to integrated
audiovisual systems.


Job Description
 Adjust, configure, and troubleshoot video and audio-conferencing systems.
 Adjust, configure, and troubleshoot DSPs and audio systems.
 Retrieve and load control system code and troubleshoot control systems.
 Repair connectors, cables, and other system components.
 De-install/install system components, devices, and equipment.
 Provide detailed status (written documentation of findings) of system repair.
 Follow up on unresolved issues.
 Maintain and update technical bulletins for all applicable equipment.
 Provide client support by performing the role of a back-up Onsite Support Technician if a fill in is required.
 Conduct training classes for entry level AV Service Engineers using internal and industry training
materials.
 Load, test, and edit control code and graphical user interface files with remote assistance as needed.
 Responsible for the accurate mark-up of field documentation and maintaining and archiving all job-related
configuration files, code, graphic touch panel layouts and programs in a timely manner.
 Provide system training to the owner or client when required.
 Provide technical guidance to other Service Technicians who may need occasional assistance with the
development of skills listed above.
 Follow safety standards as required by OSHA and management.
 Attend site and department safety and coordination meetings as required.
 Attend training classes and maintain certifications as required by management.
 Perform other duties and responsibilities as required

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