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    8 hours ago

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    5 hours ago

    Fort Wayne, Indiana, United States Desktop & Depot Support Full time

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    2 weeks ago

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    1 week ago

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    6 days ago

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    3 months ago

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  • Quality Assurance Specialist

    6 days ago

    Fort Worth, Texas, United States Prudent Technologies and Consulting, Inc. Full time

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    5 days ago

    Fort Worth, Texas, United States Integrity Quest Consulting Full time

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  • Multimedia Production Specialist

    13 hours ago

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Desktop IT Specialist

2 months ago

Fort Worth, United States K&K Global Talents Full time
Job DescriptionJob Description

Role name:

Specialist

Role Description:

Desktop IT Specialist will: Support and troubleshoot Windows 10 Operating System related issues Diagnose and resolve system and network related issues on desktops, peripherals and related equipment. Support and troubleshoot Microsoft Office (especially Outlook) Handle and resolve all problems escalated from customer helpdesk in a timely manner. Work with backend global teams to remediate and escalate issues as needed. Make recommendations for desktop performance improvements (and lead their execution) Be responsible for application upgrades and escalated trouble tickets. Provide desktop computing customer service and support. Configure and manage software Package Distribution via SCCM. Create and maintain related documentation and knowledge base. Help keep end users productive through monitoring, maintenance, strong documentation, and fixing issues in a timely manner. Be responsible for monitoring, managing, troubleshooting and maintaining client service quality for remote users via VPN Spanish Bilingual Support is a mandatory requirement