Import Specialist

1 month ago

Eden Prairie, United States Grain Millers Eden Prairie Full time
Job DescriptionJob Description

Who We Are

Are you looking for a role in a company built on Honesty, Innovation, and Doing the Right Thing? A company that believes in reinvestment in their facilities, employees, and surrounding communities. Grain Millers Inc. is a leading supplier of conventional and organic whole grain ingredients and since its founding in 1986, has grown to become one of the largest grain millers in North America with facilities across the United States and Canada. Our brand's purpose is to help people live healthier lives.

Why We Need You

Because of our growth, Grain Millers is seeking an Import Specialist for our headquarters in Eden Prairie, MN. Your role involves coordinating the entire imports process, from documentation and sampling to shipment delivery, while ensuring compliance and efficient communication.

Who You'll Be Working With

You will be collaborating with a diverse team of professionals, including suppliers, freight forwarders, brokers, and regulatory agencies such as CBP, FDA, and USDA. You will also work closely with customers, addressing inquiries, processing orders, and managing logistics. Additionally, you will support team members, participate in staff meetings, and engage in special projects, contributing to the overall success of the Specialty Products team.

Who You Are

You are a detail-oriented professional with import experience, adept at coordinating imports processes, managing documentation, and ensuring compliance with regulatory agencies. You excel in customer service, effectively handling inquiries, processing orders, and managing logistics. Your strong administrative skills include contract verification, document management, and proficiency with inventory control software and Microsoft Office. With basic accounting skills and the ability to compute rates and understand foreign exchange, you support your team in day-to-day operations and special projects. Excellent communication skills, both oral and written, and knowledge of Spanish are a plus.

  • Coordinates various aspects of the imports process, including proper documentation and communication with suppliers, freight forwarders, brokers, and regulatory agencies (CBP, FDA, USDA).
  • Oversees pre-shipment sampling and loading protocols.
  • Coordinates final delivery of shipments to customers using various modes of transportation.
  • Receives, examines, and approves documents from overseas suppliers.
  • Computes tariff duties, price conversions, and weight and volume of imported merchandise.
  • Makes payments to suppliers, brokers, shipping companies, and others in the supply chain.
  • Speaks with customers by phone concerning general inquiries, orders, shipments, and products.
  • Receives and communicates orders to vested parties while coordinating and processing orders with customers.
  • Verifies sales orders for correct pricing, delivery dates, and ensures accuracy.
  • Reviews and verifies shipping documents against contracts and generates invoices.

Requirements

  • High School Diploma, plus 1 - 2 years of Import experience. Bachelor's degree in business or related field is a plus.
  • Excellent customer service skills (friendly, courteous, respectful and helpful).
  • Knowledge of Spanish is a plus.
  • Demonstrates the ability to solve problems and handle upset customers in a professional manner.
  • Proficient in basic accounting skills, and the ability to calculate figures and amounts.
  • Strong computer (Word, Excel, and Outlook), presentation and data handling skills.
  • Excellent oral and written communication skills.
  • Ability to compute rates and understand the basics of foreign exchange.
  • Must be detail oriented and demonstrate initiative to identify things out of the ordinary and obtain clarification.

What We Offer

Grain Millers, Inc. offers a competitive compensation and benefits package including medical; dental; vision; disability and life insurance. We offer a 401k plan with a generous employer match. In addition to our core benefits package, our employees enjoy a beautifully appointed facility in Eden Prairie, MN, including a fitness center, covered parking ramp, and other amenities that enhance our work environment.

If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit

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