Customer Service Staff

2 weeks ago


Newark, United States Masako's Music Studio Inc Full time
Job DescriptionJob DescriptionDescription:

Our music studio is looking for an energetic and enthusiastic part-time customer service staff for our Newark studio.

  • Provide excellent customer service via phone, email, and walk-ins
  • Enroll, schedule, and reschedule new and current students
  • Respond to and follow up on customer inquiries
  • Enforce the school policy
  • Ensure the studio is kept clean and organized
  • Handle general day-to-day operational duties as needed
  • Social media management
Requirements:


· Excellent Interpersonal and communication skills

· Prior customer service experience, preferred

· Proficient in basic computer programs, such as Microsoft Office Suite (Word, Excel, Outlook) and Google Drive

· Driven and motivated individual who has a strong work ethic and is highly responsible

· Excellent verbal and written expression (English)

· Fully vaccinated

· Authorization to work in the US



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