Inside Medical and Laboratory Sales Rep
3 months ago
Duties and Responsibilities
1. Sales (70% of the time)
a. Prepares weekly action plans and schedules to identify specific targets and to project the number of contacts to be made.
b. Identifies sales prospects and contacts these and other accounts as assigned.
c. Makes a minimum of 50 unique calls per day.
d. Follows up on new leads and referrals resulting from call activity.
e. Presents and sells company products and services to current and potential clients via phone.
f. Establishes and maintains current client and potential client relationships.
g. Coordinates company staff to accomplish the work required to close sales.
h. Completes a task and call log daily to include contacts title, phone number, product discussion and next steps.
i. Meets or exceeds established monthly Sales Goals on a regular and consistent basis.
j. Meets with customers or potential customers in person on occasion.
2. Marketing and Administrative (30% of the time)
a. Prepares presentations, proposals, and sales contracts via phone.
b. Develops and maintains sales materials and current product knowledge.
c. Prepares paperwork to activate and maintain contract services.
d. Manages account services through quality checks and other follow-up.
e. Identifies and resolves client concerns.
f. Prepares a variety of weekly status reports, including activity, closings, follow-up, and adherence to goals.
g. Communicates new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
h. Develops and implements special sales activities to reduce stock.
i. Participates in marketing events such as seminars, trade shows, and telemarketing events.
j. Prepare and Maintain GPO projects and cross referencing for sales team.
3. Provides on-the-job training to new sales employees, as needed.
4. Performs in a manner consistent with company Core Values and Purpose.
5. Demonstrates independent thinking and initiative on a consistent and regular basis.
6. Attends all scheduled meetings, missing no more than 10% annually.
7. Provides excellent customer service.
8. Follows all OSHA and other safety guidelines.
9. Actively demonstrates teamwork at all times.
10. Adheres to company safety standards at all times, such that no serious (requiring medical attention) injury occurred during the prior 12-month period.
11. Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.
Minimum Knowledge, Skills, and Abilities Required
1. High school diploma or GED required, Bachelor’s degree in business or marketing is preferred.
2. 2-5 years’ experience in inside sales or telemarking selling multiple products, not services. Three more years may be substituted for degree.
3. Experience working from a database, from a list of multiple customers and prospects, is mandatory.
4. Ability to examine documents for accuracy and completeness.
5. Skilled in use of computer and software, including Word, Excel, and Outlook.
6. Strong experience with SugarCRM.
7. Fluently speak, read, and write English.
8. Ability to persuade and influence others.
9. Ability to read, analyze, and interpret general business documents, technical procedures, and policy instructions.
10. Ability to effectively present information and respond to questions from managers, vendors, and customers.
11. Ability to speak persuasively over the phone.
12. Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form.
13. Ability to deal with problems involving several concrete variables in standardized situations.
14. Skilled in time management.
15. Skilled in multi-tasking.
16. Demonstrated customer problem solving skills.
17. Ability to work with minimal supervision.
Pay for this role is hourly: $50,000 with the option of an additional $20,000 in commission. This position supports the West region. Must be able to work Pacific Time Zone.
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