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Customer Enrollment Representative

3 months ago

Richardson, United States Crown Connect, Inc. Full time
Job DescriptionJob Description

Are you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic team at Crown Connect, a leading customer enrollment firm dedicated to facilitating seamless interactions between clients and services.

 

At Crown Connect, we understand that the first impression can make a lasting impact. As a Customer Enrollment Representative, you will play a crucial role in ensuring that each customer's journey begins on the right note. You'll be part of a collaborative and supportive team that values diversity, innovation, and excellence. If you're excited to be part of a company that transforms the way customers engage with services, we'd love to hear from you.

 

Customer Enrollment Representative Responsibilities: 

  • Highlight the value proposition of the products/services being offered to drive new customer enrollment. 
  • Engage with potential customers in a professional and friendly manner.
  • Understand prospective customer needs and preferences to offer suitable products or services.
  • Coordinate with other sales team members to share insights, successes, and challenges.
  • Keep up-to-date with changes to products, services, pricing, and promotions.
  • Create and maintain reports on sales metrics, team performance, and other relevant data to provide regular updates to management and clients.
  • Continuously improve sales skills and knowledge through training and self-learning.
Customer Enrollment Representative Qualifications:  
  • The ability to adapt and think on your feet is a plus 
  • A collaborative team player 
  • The ability to understand each customers' needs and recommend suitable solutions 
  • The ability to adjust to changing situations, products, and strategies, while maintaining a positive attitude and high levels of performance.
  • A positive attitude and the ability to maintain a healthy and positive work environment 
  • The ability to listen actively to customers' needs and tailor your responses accordingly is crucial.
  • Time management and the ability to juggle multiple tasks, prioritizing interactions, and managing time efficiently to meet sales goals.


 

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