Senior Navigator

2 months ago

New York, United States Nomad Health Full time
Job DescriptionJob DescriptionNomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. Forbes recognized Nomad as one of the "Best Startup Employers", Newsweek included Nomad on its "Most Loved Workplaces" list and Built In NYC named Nomad one of the "Best Mid-Sized Companies To Work For." Our technology takes the busywork out of finding clinical work. We are a well-funded Series D startup backed by First Round Capital, RRE Ventures, 406 Ventures, Polaris Partners, Icon Ventures, Adams Street Partners, and Kevin Ryan (founder of MongoDB, Zola, Gilt, and DoubleClick). The U.S. healthcare system is experiencing a staffing crisis. Employers spend $20 billion per year recruiting clinicians to care for the rapidly aging U.S. population. Nomad replaces antiquated staffing agencies with modern technology to efficiently source, qualify, and hire medical talent on demand. Clinicians find better jobs with higher pay. Employers fill roles faster with higher quality care. Nomad is a fast growing team of technologists, creators, and industry experts passionate about modernizing healthcare staffing so clinicians can get back to the work they do best: caring for others.Position Summary

The Senior Navigator will act as a primary point of contact for Nomad's clinicians applying to jobs on Nomad's transformational jobs marketplace. They will be responsible for proactively identifying and recommending job matches to Nomad's pool of candidates, while sourcing new talent through various methods as needed.

Reporting directly to our VP, Operations, the Senior Navigator has an opportunity to innovate from within an industry disruptor. This role will begin as a 90-day trial to demonstrate the high impact we anticipate in directly connecting clinicians to jobs that fit their needs.

Responsibilities/What You Will Do
  • Meet or exceed goals to place quality clinicians, across Nurse and Allied disciplines, to travel or local jobs that best suit a clinician's needs.
  • Build and maintain strong relationships with candidates, understanding their career goals. Educate prospective clinicians on the personal and professional benefits of a healthcare career with Nomad.
  • As needed, utilize various recruitment methods including job boards, social media, networking, and referrals to identify and attract qualified healthcare professionals.
  • Conduct thorough interviews and assessments to evaluate candidates' qualifications, experience, and fit for specific roles.
  • Support and follow up with candidates as needed to complete and submit packets, follow up with clients on submissions, liaise interview processes, and create offer documents to send to clinicians.
  • Analyze and manipulate data to calculate pay rates, interpret margins, extend contracts, negotiate offers to balance margins with candidate take rates, and transition clinician relationships in accordance with Nomad's workflows.
  • Support cross-functional peers, including Account Management, Finance, Credentialing, Clinician Support, Operations, and Clinical Excellence teams, particularly on clinician retention.
  • Maintain up-to-date and clean data in Nomad's proprietary ATS.
  • Complete other duties as assigned to further the Nomad mission.
Qualifications/ Skills - What You Will Need
  • 5+ years as a healthcare recruiter, ideally for traveling clinicians (RN and/or Allied)
  • Proven ability to exceed KPIs and goals in a dynamic and adaptable setting.
  • Demonstrated experience in proactive talent sourcing and strategic candidate placement
  • Strong negotiation skills with a focus on balancing company margins, client fulfillment, and candidate satisfaction
  • Excellent written and verbal communication skills; able to cater communication style for many audiences appropriately
  • Strong organizational and time management skills; ability to prioritize tasks effectively
  • Able to work cross-functionally across departments
  • Experience with software tools such as Zendesk, Jira, DialPad, Salesforce, and Looker is a plus
  • Ability to analyze data and make data-driven decisions

This job description is intended to provide general guidelines for job expectations and the employee's ability to successfully perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for this position to perform, as the Company may deem appropriate.

Nomad Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

Base compensation for this "temp-to-perm" full-time position is between $4,250/month and $5,250/month for the first 90 days. This range reflects the minimum and maximum amount employees can earn as base compensation during these first 90 days, and a general framework for what to expect after 90 days. Actual pay may be higher or lower depending on geographic locations, skills, experience, and other factors permitted by law. This role is also eligible to receive a commission, which may be based on individual performance.



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