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Director Patient Care Services
4 weeks ago
The Director of Patient Care Services is responsible for the overall direction of hospice clinical
services. Maintains the quality of patient care in accordance with the Agency’s objectives and
policies, through planning, coordination, implementation and evaluation of the hospice services
provided.
POSITION RESPONSIBILITIES:
Coordinates and oversees all direct and indirect patient services provided by clinical organization
personnel.
Provide supervision and guidance to clinical staff to ensure the quality of services and maintenance
of standards.
Performs chart audits.
Appraise clinical staff performance during their probationary period and annually, provides the
teaching and counseling necessary to enhance the delivery of services and the professional
development of nursing and health aide staff.
Identify and evaluate patient needs and appropriateness of hospice by reviewing the initial intake
screening form before assignment of direct care staff.
Oversees the maintenance of patient clinical records and assures compliance with local, state and
federal laws as well as Accrediting Body standards of care.
Assist with the orientation of new staff.
See patients in the home setting as needed.
Participate in audits, IDG meetings and QAPI.
Maintains adequate and appropriate Medical Supplies.
Responsible for orientation of new personnel as well as in-services for current staff.
Responsible for ensuring Medicare, State and Accrediting Body regulations are followed by all
clinical staff.
Assume responsibility for self-development by continually striving to improve his/her
Nursing/Management practice through formal education, attendance at workshops and conferences,
active participation in professional and related organizational meetings, and/or individual research
and reading.
QUALIFICATIONS:
RN with degree in nursing or another health related field. Must have three years experience in hospice or home health agency, and at least one year in a supervisor or administrative capacity.
Must be a Registered Nurse licensed by the state.
Must have a minimum of 2 years nursing experience in home hospice or skilled home care.
(hospice preferred)
Ability to market and deal tactfully with customers and the community.
Knowledge of business management, governmental regulations and Accrediting Body standards.
The ability to communicate well, both verbally and in writing.
Must have the ability to demonstrate self-confidence and positive attitude toward self and others
and maintain commitment and enthusiasm to goal achievement.
Must have no exceptions to RN license, and be able to administer pharmaceuticals, perform medication
reconciliation, and any nursing procedures or special treatments needed within the scope of nursing practice
for state. All skills to be competencied before actual hands on patient care, and when procedures or
treatments are not usually performed.
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