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Pharmacist - Patient Care Specialist

2 months ago

Laguna Hills, California, United States AmeriPharma Full time
Job Summary

AmeriPharma is seeking a highly skilled Pharmacist to join our MedBox division. As a key member of our team, you will be responsible for providing exceptional patient care, working effectively in a team environment, and ensuring the smooth operation of our pharmacy.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to patients, prescribers, and internal staff, addressing inquiries and ensuring their needs are met.
  • Team Leadership: Supervise a team of pharmacy technicians by providing guidance, support, and maintaining a productive, professional, and positive work environment.
  • Pharmacist Duties: Perform pharmacist duties with accuracy, including pharmacist verification, calling for and receiving prescription transfers, ensuring patient safety through DUR and DDI review, and maintaining adherence to regulatory requirements.
  • Inventory Management: Take responsibility for inventory management, including drug ordering duties, maintaining appropriate inventory levels, minimizing shortages or overstock situations, and loss prevention.
  • Regulatory Compliance: Comply with all state and federal regulations pertaining to the practice of pharmacy, including record-keeping, controlled substance management, and patient privacy.
  • Workflow Management: Maintain a clear and organized workflow and workplace to minimize errors and delays and to ensure that our customers receive their medications on time.
  • Issue Reporting: Identify and report any issues or problems to their direct manager, suggesting appropriate solutions or improvements.
  • Staff Performance Evaluation: Monitor and evaluate staff performance to ensure best practices are being followed, identifying training needs, providing feedback, and reporting any instances of carelessness or non-compliance to their direct Manager.
  • Process Improvement: Collaborate with the team to prevent inefficiencies in the operation, suggesting process improvements and implementing best practices.
  • Recall Duties: Perform recall duties as assigned, ensuring timely and accurate handling of any recalled medications or products.
Requirements
  • Customer Service Skills: Excellent customer service skills, with the ability to empathize, communicate effectively, and resolve issues professionally.
  • Teamwork and Leadership Skills: Strong teamwork and leadership skills, with the ability to supervise and motivate a team of pharmacy technicians.
  • Attention to Detail: Detail-oriented approach with excellent organizational and time management skills.
  • Computer Skills: Proficient computer skills, including experience with pharmacy software systems and electronic health records.
  • Regulatory Knowledge: In-depth knowledge of state and federal regulations governing the practice of pharmacy.
  • Problem-Solving Skills: Strong problem-solving abilities, with the capability to identify issues and propose effective solutions.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
  • Flexibility: Flexibility to adapt to changing priorities and willingness to take on additional responsibilities as needed.
Education and Experience Requirements
  • Pharmacist License: Valid Pharmacist license in CA, with a good standing and compliance with all licensing requirements.
  • Experience: A minimum of at least 1+ years of experience as a Registered Pharmacist.