Customer Support Specialist

2 weeks ago


Long Island City, United States Gallagher Bassett Full time

Gallagher Bassett Technical Services, a safety training Consultant Company providing construction site and safety training courses to qualify workers in the NY / NJ area, is seeking a Bilingual Customer Support Specialist
The Customer Support Specialist position requires an organized, reliable, digitally savvy individual with a competitive spirit and a great sense of humor. This is a full-time position, with no remote options.
PRIMARY RESPONSIBILITIES
•Answer phones and provide excellent sales and customer service to callers.
•Manage the student check-in process, ensuring a smooth and efficient experience for all students.
•Enroll students in classes through our online platform or in person, guiding them through the registration process and addressing any questions or concerns they may have.
•Coordinate and execute all administrative functions associated with processing of Site Safety Training (SST) card applications. Applications may be submitted in person and online and require detailed data entry, payment collection, and creation through an agency portal.
•Creation of a weekly excel sheet with analysis of SST card applications for management.
•Utilize Zendesk chat to provide real-time support and assistance to customers, resolving their queries and issues promptly.
•Special projects as requested.
•Moderate filing, including management of confidential and secure documentation.
QUALIFICATIONS
•Bi-lingual English/Spanish.
•2 - 5 years of front facing and phone-based sales experience
•Exceptional Customer Service skills. We want someone who can make our customers smile
•Availability to work a flexible schedule; position may require morning, evening, and/or weekend hours. Preference given to candidates available Tuesday – Saturday
•Proficient in basic computer systems (Windows, Outlook, Teams, Word, Excel etc.)
•Bachelor’s degree is preferred
This is a full-time position, with no remote options. . Salary is commensurate with experience ($20 to $24 per hour). This position offers paid vacation time in the first year of employment as well as sick days and paid holidays. Full medical benefits available and the option to participate in life/disability insurance and 401K pension plan.



  • Long Island, United States Medtronic Full time

    At Medtronic, the Sr. Therapy Support Specialist supports the Interstim Therapy groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances this role may be en Support, Specialist, Clinical, Patient Care, Customer Service, Plant, Manufacturing, Healthcare


  • Kansas City, United States A B May Full time

    **Customer Support Specialist** Customer Support Kansas City, Missouri Department **Customer Support** Minimum Experience **Entry-level** A.B. MayHelping People Thrive! We are the premier Home Service supplier in the Kansas City area and have been for over 60 years. We recognize our success comes from our talented team and strive to provide an environment...


  • Park City, United States Wealth Recruitment, LLC Full time

    Job DescriptionJob DescriptionIn this role, you’ll be on the ground floor of this exciting operation ensuring that driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders. Client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people get...


  • Long Beach, United States Boeing Distribution Services Inc. Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. Were committed to fostering an environment for every teammate thats welcoming, respectful and inclusive, with great opportunity for...


  • Kansas City, United States Bungii Full time

    We do not have a current opening for this position, but are interested in reviewing your resume for future opportunities COMPANY OVERVIEW : Bungii is a rapidly growing, app-based company that puts a pickup at your fingertips to help move, haul & deliver large items around town. We’ve been compared to popular ride-sharing apps but instead of moving people,...


  • Rapid City, United States Property Meld Full time

    Property Meld's mission is to radically improve how the property management industry handles property maintenance by offering intelligent maintenance. If you have ever experienced a maintenance issue at your housing rental, you know how painful it can be to get it fixed quickly and reliably. It does not have to be this way The team here at Property Meld has...


  • West Valley City, United States Nursa Full time

    Nursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help. Founded in 2019, we are a rapidly expanding venture...


  • West Valley City, United States Nursa Full time

    Nursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help. Founded in 2019, we are a rapidly expanding venture...


  • Kansas City, United States Customer Engineering Services (CES) -cesservice Full time

    Job DescriptionJob DescriptionJoin Our Team Today! All new hires to CES are eligible for a $1000 sign-on bonusLooking to kickstart a career in technical services?Do you value independence in planning out your workday? Hoping to find a company that values maintaining a work/life balance? Like the idea of a Monday-Friday daytime job?CES is looking for the...


  • Long Island City, United States Genuine Parts Company Full time

    We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don't have to be able to tear a motor down and rebuild it (however, if you can, that's awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts...


  • Long Island, United States Medtronic, plc Full time

    At Medtronic, the Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic ma Clinical, Specialist, Pain, Customer Service, Manufacturing, Healthcare, Medical, Sales


  • Long Island City, United States Genuine Parts Company Full time

    We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don't have to be able to tear a motor down and rebuild it (however, if you can, that's awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts...


  • Long Island, United States Medtronic Full time

    At Medtronic, the Associate Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged i Clinical, Associate, Specialist, Pain, Clinic, Customer Service, Manufacturing, Healthcare


  • Johns Island, United States WK Solutions Inc. Full time

    Job DescriptionJob DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals.Our...


  • Johns Island, United States WK Solutions Inc. Full time

    Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals.Our company works as the middle man...


  • West Valley City, United States Belong Home, Inc. Full time

    **Customer Support Specialist** Salt Lake City, UT / Experience / Full-time **Our mission is to create authentic belonging experiences for those who own much-loved homes, and those longing for that feeling.** Belong is changing what it means to rent a home by putting people first. Its where hospitality meets consumer real estateand its about to redefine an...


  • Long Island, United States Novartis Full time

    **About the Role**: Allergy Territory Account Specialist - Bay Shore, NY - Remote This is a field-based and remote opportunity. Novartis is more than an organization. It is a thriving community where talented people can truly belong. Working closely and collaboratively, we achieve a collective impact that is far greater than any of us could achieve...


  • Long Island City, United States Phoenix House of New York Full time

    **SUMMARY** Under the supervision of the Program Director/Recovery Support Manager, an entry-level position that provides operational support to facilitate the delivery of optimal clinical services to patients. **ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.**Other duties and responsibilities may be assigned.** - Ensures that patients adhere...

  • Housing Specialist

    3 weeks ago


    Long Island City, United States Phoenix House Full time

    Housing SpecialistJob DetailsJob LocationLong Island City Residential - Long Island City, NYPosition TypePart TimeEducation LevelBachelors DegreeSalary Range$ $30.67 HourlyTravel PercentageNoneJob ShiftFloaterJob CategoryNonprofit - Social ServicesDescriptionSUMMARY:The Housing Specialist is responsible for addressing the housing needs of clients residing in...


  • Long Island City, United States Live On NY Full time

    OverviewWould You Like a Life-Changing Career with LiveOnNY where You Can Grow as a Family Support Advocate? Kick-start the career of a lifetime where you can be a part of working with an incredible team saving lives while modeling our values of We Put Poeple First, We Are Passionate, We Are One Team, We Are Innovative, We Act With Integrity. LiveOnNY is...