Practice Administrator

3 weeks ago

Jacksonville, United States North Florida Surgeons Full time
Job DescriptionJob DescriptionDescription:

Job Title: Practice Administrator

Job Supervisory Responsibilities: All non physician staff


Come join the team at Jacksonville Sinus & Nasal Institute, Jacksonville’s premier location for treatment and management of sinonasal disorders. A part of North Florida Surgeons, this new and growing practice of fellowship trained sinus surgeons is seeking a motivated and patient-centric care team to create a culture of excellence for patients throughout northeast Florida and southeast Georgia.


General Summary: An exempt, management position responsible for leading and directing operations as well as creating the culture of the office. Responsible for assisting the owner physician(s) in leading and directing operations.


Essential Job Responsibilities (but not all inclusive):

  • Ensures the development of practice plans, goals, mission, policies/procedures, budget. Ensures selection, training, monitoring, and evaluation of departmental staff.
  • Develops/implements human resources plan for practice including recruitment, selection, promotion/transfer, orientation, compensation administration, and labor relations in collaboration with management team. Educates/advises administrative and clinical managers on personnel issues including termination, labor disputes, morale.
  • Maintains/monitors records of worker's compensation, equal employment opportunity (EEO), Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), unemployment, and other employee claims. Recommends changes to policy and training to ensure compliance with laws and regulations.
  • Directs and coordinates activities including payroll, accounts payable, general ledger, tax payments, fixes assets, and purchasing activities.
  • Develops, implements, and maintains accounting policies and procedures regarding patient accounts and reimbursements by patient, insurance, and other third-party reimbursors.
  • Oversees operating budgets and ensures expenditures do not exceed budgetary limits.
  • Oversees plans and directs registration, patient insurance, billing and collections, and data processing to ensure accurate patient billing and efficient account collection.
  • Manages the business side of the practice within the established budget, including annual planning, and develops monthly status reports. Oversees and directs budgeting, audit, tax, accounting, purchasing, long-range forecasting, and insurance activities for the organization.
  • Evaluates the organization's financial position and issues periodic reports on the organization's financial stability, liquidity, and growth.
  • Develops and implements financial policies and procedures and ensures compliance.
  • Assures implementation of internal controls and generally accepted accounting procedures accounting.
  • Supervises the analysis of costs and makes rate recommendations to ensure appropriate income/cash flow.
  • Along with Billing department, reviews current status of patient accounts to identify and resolve billing and processing problems in a timely manner.
  • Establishes and implements a system for the collection of delinquent accounts ensuring third-party payers are contacted.
  • Establishes and recommends credit and collection policies. Makes recommendations for improvement.
  • Develops and oversees business systems and works with information technology to ensure timely and accurate implementation.
  • Oversees daily office operations
  • Assists staff in understanding/implementing clinic policies and procedures.
  • Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensures that office is staffed appropriately.
  • Assists in the recruiting, hiring, orientation, development, and evaluation of all staff.
  • Oversees and approves office supply inventory, ensures that mail is opened and processed, and office(s) are opened and closed according to procedures.
  • Supports and upholds established policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements of accreditation and regulatory agencies.
  • Develops, initiates, maintains, and revises policies and procedures for the operation of the compliance program.
  • Works to promote compliance with all applicable laws, regulations, rules, and policies of governmental authorities and payers.
  • Assists physician owner in developing and implementing the strategic long- and short-range plans and its business plan.
  • Represents clinic and interacts with regulatory agencies, insurance carriers, and other professional and community groups.
  • Negotiates with managed care plans and ensures the clinic's long-term financial stability.
  • Maintains compliance with governmental regulations and industry requirements.
  • Manages the daily operation of the organization by creating and implementing policies and procedures.
  • Directs operation of the organization and supervises all staff.
  • Helps physician owner develop organizational strategic plans and objectives based upon identified needs of patients
Requirements:


Performance Requirements:


Knowledge:

  • Knowledge of principles and practices of health care planning and management sufficient to manage, direct, and coordinate the operation of a health care organization.
  • Knowledge of the purposes, organization, and policies of the community's health systems sufficient to interact with other health care providers.
  • Knowledge of the policies and procedures of a clinic sufficient to direct its operations and to provide effective patient care.


Skills

  • Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
  • Skill in analyzing situations accurately and taking effective action.
  • Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
  • Skill in organizing work, making assignments, and achieving goals and objectives.
  • Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.

Abilities:

  • Ability to assume responsibility and exercise authority over assigned work functions.
  • Ability to establish and maintain quality control standards.
  • Ability to organize and integrate organizational priorities and deadlines

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