![Hector Gonzalez- Farmers Insurance Agency](https://media.trabajo.org/img/noimg.jpg)
Commercial Insurance Customer Service Representative
1 month ago
If you have experience in the insurance industry, Hector Gonzalez- Farmers Insurance Agency invites you to apply for this position. We challenge you to strive to meet your potential and are looking for someone who has the ambition to thrive. We are a successful insurance agency that is looking to expand their insurance sales team. If you are an energetic professional interested in helping our business grow through outstanding customer experience and insurance sales-driven conversation, then apply today.
Benefits
Annual Base Salary Based on Experience
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Flexible Schedule
Responsibilities
- Meet new business production goals and objectives as established.
- Develop insurancequotes, makes sales presentations, and closes sales.
- Developongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Share training and education knowledge and expertise with team members.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Maintain knowledge of new products.
- Prospecting and generating new businessthrough leads & referral sources.
- Generating insurance quotes.
- Provideexceptional customer service.
- Be outstanding at relationship building.
- Maintain client relationships with follow up phone calls.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Grow sales revenue by utilizing phone, email and potential client lists.
- Provides on-going support to insurance clients as needed.
- Stay up-to-date on industry market trends and best practices
- Assess and identify the wants and needs of your customer(s) over the phone
- Educate clients on the insurance policies that best suit their needs
- Provide policies to new clients and explain benefits/risks of the policy
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Create relationships from a cold start.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Confident, self-starter who works well independently.
- Must have ability to multi-task.
- A Property & Casualty license is preferred but will train good individual.
- Prior Sales Experience.
- Must be highly self-motivated.
- Career minded vision.
- Follow through and exceed current and prospective client expectations.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- Display leadership competencies, including ability to delegate, engage, and inspire others.
- Strong work ethic and leadership skills.
- Strong communication skills, both oral and written.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Be capable of handling customer rejection.
- Previous work experience in sales, marketing, promotions or telemarketing.
- Knowledge of sales and marketing principles and strategies.
Bilingual, fluent in both English and Spanish.
- Interested in a sales career, sales experience preferred
- No insurance experience required but must be willing to learn
-
Santa Ana, United States Neighborhood Insurance Agency Full time $20 - $25Job DescriptionJob DescriptionBenefits:Bonus based on performanceHealth insurancePaid time offJoin Our Dynamic Team as a Bilingual Specialized Agency Assistant Spanish/EnglishNeighborhood Insurance Agency in Santa Ana, CA, is searching for a bilingual specialist fluent in Spanish and English to provide exceptional support to our dynamic team. This role...
-
Customer Service Rep
3 months ago
Santa Ana, United States Insurance Navy Inc Full time**Customer Service Rep / Insurance Agent - Orange County** Agents & CSR Santa Ana, California Minimum Experience **Entry-level** Join the fastest growing auto insurance agencies in the Orange County area! We are seeking motivated representatives to join our team and grow with the company. We are seeking to fill multiple positions in our location in Santa...
-
Customer Service Representative
3 months ago
Santa Ana, United States Iteris Full time**Customer Service Representative** Santa Ana, CA, USA Req #94 Monday, May 3, 2021 Iteris is a pioneer and leader in transportation innovations and has been for more than 15 years. We have a long history of firsts in our industry, from developing statewide traveler information systems and connected vehicle technologies to traffic performance measurement and...
-
Regional Sales Representative
3 days ago
Santa Ana, California, United States Regal Commercial Services Full timeJob OverviewPosition Summary: We are seeking a motivated and skilled Regional Sales Representative to enhance our client relationships and drive sales for our flooring solutions.Key Responsibilities: Cultivate and generate leads from our existing clientele. Advocate for Regal's products and services among our current customer network. Achieve sales targets...
-
Customer Service Representative
2 months ago
Santa Ana, United States BRANDREP Full timeJob DescriptionJob DescriptionJob Summary:Are you ambitious and great at providing excellent customer service? Are you looking to expand your career as a Bilingual Spanish Customer Service Representative with a passionate and high-growth company? Do you thrive in an upbeat, fast-paced and fun team environment? We are looking for a Customer Service...
-
Customer Service Representative
3 months ago
Santa Ana, United States Administrative Resource Options Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO02432 Showing 1 location **Job Details** **Description** Administrative Resource Options ARO provides a variety of services to various businesses across multiple industries nationwide. Unlike many of our competitors, ARO does not have a one-size fits...
-
Customer Service Representative
3 months ago
Santa Ana, United States Culligangreatlakes Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001014 Showing 1 location **Job Details** **Description** **Hall's Water in Santa Ana** is currently seeking an **Entry Level** **Customer Service Representative** to join our office support team. **Hourly pay between $17-$19** **with bonus...
-
Customer Service Representative
3 days ago
Santa Ana, California, United States Peggy Bates - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build strong relationships...
-
Customer Service Representative
4 days ago
Santa Ana, California, United States Peggy Bates - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build strong relationships...
-
Customer Service Representative
3 days ago
Santa Ana, California, United States Peggy Bates - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build strong relationships...
-
Customer Service Representative
1 month ago
Santa Ana, United States Optima Tax Relief Full timeThe Client Liaison II for Optima Tax Relief, LLC ("Optima") is located in the Santa Ana, California office and reports to the OPP Servicing Team Lead. This role is relied upon to communicate with our Protection Plan clients who may have graduated fro Customer Service Representative, Customer Service, Customer Experience, Representative, Accounting, Retail,...
-
Customer Service Representative
1 week ago
Santa Ana, United States AtWork Group Full timeKey Responsibilities of Customer Service Representative:Order Management: Utilize ERP systems to create and process customer orders accurately and efficiently.Customer Setup: Set up and maintain customer accounts, ensuring all details are accurate and up to date.Vendor Purchases: Coordinate with vendors to manage purchase orders and ensure timely delivery of...
-
Customer Service Representative
4 weeks ago
Santa Ana, United States AtWork Group Full timeKey Responsibilities of Customer Service Representative: Order Management: Utilize ERP systems to create and process customer orders accurately and efficiently. Customer Setup: Set up and maintain customer accounts, ensuring all details are accurate and up to date. Vendor Purchases: Coordinate with vendors to manage purchase orders and ensure timely delivery...
-
Insurance Sales Representative
3 hours ago
Santa Ana, California, United States Fiesta Auto Insurance Full timeWe are seeking a highly motivated and customer-focused Insurance Agent/CSR/Broker/Tax Prep to join our team at Fiesta Auto Insurance. As a key member of our sales team, you will be responsible for expanding our book of business by selling various types of insurance policies to new and existing clients. No prior insurance experience is necessary, as we will...
-
Customer Service Representative
1 month ago
Santa Ana, United States Angela Scribe Full timeJob DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Santa Ana, CADepartment: Customer ServiceReports to: Customer Service ManagerEmployment Type: Full-timeJob Summary:We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional...
-
Customer Service Representative
2 weeks ago
Santa Ana, United States Sunset Acquisitions, inc Full time $47,000 - $56,000Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our company. Our Customer Service Representatives help the local consumers by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a...
-
Administrative Assistant
4 days ago
Santa Ana, California, United States SERVPRO Full timeJob Summary:We are seeking a highly skilled and detail-oriented Administrative Assistant to join our team as a Customer Service Representative. As a key member of our office staff, you will be responsible for performing various administrative tasks, including job file coordination, customer communication, and data entry.Key Responsibilities:Monitor and...
-
Bilingual Customer Service Representative
6 days ago
Santa Ana, United States Valyrian Consultants Inc Full timeJob DescriptionJob DescriptionOur company has an immediate opening for a Bilingual Customer Service Representative for our client located in the greater Orange County area.The position entails being the primary customer support for our contact-center. Success in this position requires that the Bilingual Customer Service Representative is able to work...
-
Business Customer Service Representative
4 weeks ago
Santa Ana, United States Visionary Marketing CA Full timeJob DescriptionJob DescriptionThe Business Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Business Customer Service Representative will be responsible for building the brand and growth strategy for the...
-
Customer Service Representative
4 days ago
Santa Ana, United States Vaco Full timeVaco is seeking an experienced Customer Care Representative for a client located in Santa Ana, CA. The ideal candidate will have at least 2-3 years of experience in a customer service role, excellent communication and problem-solving skills, and the ability to provide outstanding customer service. This role involves resolving issues, building long-term...