Adult English Language and Literacy Student Mentor

1 week ago

New York, United States The New York Public Library Part time
Job DescriptionJob DescriptionDescriptionJob Summary Adult English Language and Literacy (AELL) is the direct service provider of ESOL and adult literacy instruction for the Library.  Professional teachers facilitate free instruction to adult patrons in reading, writing, speaking and listening from a 0 to 8th grade level in in-person and online classes. Student Mentors work as part of the Intake team that welcomes, orients, assesses and formally registers new students into the program. Student Mentors are responsible for accurate student information collection and data entry. Student Mentors are also expected to provide administrative support and complete general office duties as assigned. 
Responsibilities: 
  • Assists in entering statistical data for all ESOL/ABE classes 
  • Assists in tracking demographic information for new student information sessions
  • Support a variety of behind-the-scenes tasks, from basic tasks like cutting paper to more involved tasks such as setting up calendars, and producing documents
  • Provides overall support across all libraries in the preparation of materials and event setup (computers, video equipment, room arrangement, etc.) for information sessions
  • Assists in the student intake across the Library, greeting new students, and helping direct them through the registration process by signing them in, seating them for the program, acting as translators (if bi-lingual), and making them feel comfortable within a library setting.
  • Administer TABE and BestPlus standardized assessments for language and literacy (after receiving training) 
  • Help students fill out forms and collect the data necessary to complete the Individual Student Record Form (ISRF)
  • Provide office assistance (photocopying, FAXing, organizing supplies, answering phones, scheduling appointments, checking in/out library materials, etc.)

Required Education, Experience & SkillsRequired Education and Certifications 
  • High School diploma or its equivalent
Required Experience
  • Demonstrated experience working with a culturally diverse adult population
  • Successfully demonstrated experience using Microsoft Office, Google Suite, and Zoom
Required Skills 
  • Successfully demonstrated ability to give clear and concise instructions to a diverse adult population
  • Successfully demonstrated computer and keyboarding skills 
  • Successfully demonstrated ability to follow directions and work well independently and as a part of a group
  • Successfully demonstrated reliability and flexibility
  • Ability to travel to other library sites for student intake and assessment
Managerial/Supervisory Responsibilities: 
  • N/A

Preferred Qualifications
  • Fluency in a non-English language, e.g. Spanish, French, Chinese, Urdu, Bengali, Arabic, Russian
  • Experience training adults in basic computer skills

More...Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
  • Be Welcoming and Inclusive
Work Environment
  • Public library setting
  • Classroom setting within 1 of 9 Adult Learning Centers, or public library space within a branch library setting.
Physical Duties
  • May require lifting up to 20 lbs
  • Lifting and transporting program materials to different library locations
  • Setting up and disconnecting laptop computers to projectors
Pre-Placement Physical Required?
No

Union/Non Union
Non-Union

FLSA Status
Non-Exempt

Schedule
  • 19 hours per week at the Wakefield Library
    Tuesday (10-3), Wednesday (9-5), Thursday (11-7)

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