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Assistant Office Manager

4 months ago

Orland Park, United States Joint Relief Institute Full time
Job DescriptionJob Description

About Us

At the Joint Relief Institute, our mission is to improve the quality of life for people dealing with joint pain. We strive to significantly impact our community and support each other in our collective pursuit of wellness. We believe that every role within our team contributes immensely to our success and the well-being of our patients.


About the Role

We are seeking a reliable and energetic Assistant Office Manager to join our team. The Assistant Office Manager plays a pivotal role in ensuring the smooth operation of our clinical environment. Expect a physically engaging environment where standing and moving are frequent. This position is responsible for managing the floor, facilitating efficient transitions from the lobby to the examination rooms, and supporting the Office Manager in various operational duties. We are looking for a devoted individual who thrives in a fast-paced medical setting and is committed to providing exceptional service to both our patients and staff.


Responsibilities:

  • Floor Management: Actively manage the clinic floor to ensure a seamless flow of operations from the lobby to the examination rooms.
  • Communication Coordination: Inform technicians and providers of their assigned rooms and upcoming schedules.
  • Operational Support: Assist the Office Manager with various tasks, including but not limited to patient welcome calls, conversion conversations, inventory management, and scheduling.
  • Chart Audits: Perform regular audits of patient charts to ensure accuracy and compliance with healthcare regulations.
  • Patient Schedule Auditing: Regularly review and audit patient schedules to maximize efficiency and patient satisfaction.
  • Quality Assurance: Oversee the quality assurance of clinical notes to ensure they meet the required standards and are accurately documented.


Qualifications:

  • Proven experience in an administrative or assistant role within a healthcare setting.
  • Proficient in MS Office, with working knowledge of healthcare management systems, Microsoft Suite, and Google Suite products.
  • Strong organizational skills with the ability to multitask and manage multiple priorities.
  • Excellent communication skills and a patient-oriented approach.
  • Ability to work effectively with a diverse team.
  • Detail-oriented with a strong focus on accuracy and efficiency.
  • Basic knowledge of medical terminology and healthcare operations.
  • This role is highly active and requires extended periods of standing.


Benefits:

  • Paid Time Off
  • Paid Sick Time
  • Paid Holidays
  • Retirement Plan (401(k) & Roth IRA options)
  • Insurance Options:
    • Medical
    • Supplemental Medical
    • Dental
    • Vision
    • Short-Term Disability
    • Long-Term Disability
    • Life
  • Discounts through Employer Programs
  • NO WEEKENDS


Join Us

We believe that diverse, inclusive teams make our organization a more innovative and vibrant place. We encourage people from all walks of life to apply. If you have the skills and passion needed for this role, please apply


The Joint Relief Institute is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


How to Apply

Interested applicants should submit their resume and a cover letter detailing their relevant experience and why they are interested in the role. The application period will close once the right candidate has been found.


If you are enthusiastic about joining an organization prioritizing teamwork, compassion, and excellence, submit your application today. We look forward to hearing from you


COVID-19 considerations:

All patients and staff are recommended to wear a mask and socially distance if sick or have a cough. If the patient requests staff to wear a mask in the room, we ask that staff comply.


Compliance consent is required for all roles at Joint Relief Institute.


Monday to Friday, 8:00am to 4:00pm
8 hours per day