Turndown Attendant at The Nicewonder Inn

2 months ago

Bristol, United States The Virginian Golf Club Inc Full time
Job DescriptionJob Description

Turndown Attendant at The Nicewonder Inn

Nestled within the picturesque landscape of Nicewonder Farm & Vineyard, The Nicewonder Inn stands as a beacon of luxury and tranquility. Boasting 28 exquisitely appointed rooms & 9 yurts, this boutique inn caters to those with discerning tastes and a penchant for adventure. From the gourmet delights of Hickory, our signature restaurant helmed by Chef Travis Milton, to the serene ambiance of our cedar yurts nestled amidst the verdant canopy, every aspect of the Nicewonder Inn promises an unforgettable experience. Come join this exceptional team committed to delivering unparalleled hospitality and creating cherished memories for our guests. With a warm and welcoming atmosphere, combined with luxurious accommodations and unparalleled service, the Nicewonder Inn invites you to be part of something truly special. Apply today and embark on a rewarding journey with us

Job Description:

As a Turndown Attendant at The Nicewonder Inn, you will provide an extra touch of luxury and comfort to our guests' stay by preparing their rooms for the evening. With at least 1 year of experience in housekeeping or turndown services, you will demonstrate attention to detail and a commitment to delivering exceptional guest experiences.

Key Responsibilities:

- Prepare guest rooms for turndown service in the evening, including dimming lights, closing curtains, turning down beds, and providing amenities such as chocolates or mints.

- Replace used towels, toiletries, and other amenities as needed, ensuring that guests have everything they need for a comfortable and enjoyable stay.

- Inspect rooms for cleanliness and neatness, addressing any issues or discrepancies to ensure guest satisfaction.

- Maintain cleanliness and orderliness of turndown carts and supplies, restocking items as needed to ensure efficient service delivery.

- Follow safety protocols and procedures, including proper handling of cleaning chemicals and equipment, to maintain a safe working environment.

- Occasionally assist in other housekeeping roles when needed ; Laundry, Public Areas, Room Attendant.

- Uphold the Nicewonder Inn's standards of hospitality and service excellence, ensuring that every guest receives personalized and attentive turndown service.

Requirements:

- High school diploma or equivalent required.

- Minimum of 1 year of experience in housekeeping or turndown services, preferably in a hotel or hospitality setting.

- Strong attention to detail and ability to follow turndown procedures and standards.

- Physical stamina and ability to perform repetitive tasks, including bending, stooping, lifting, and standing for extended periods.

- Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.

- Availability to work evenings and weekends as needed.

Benefits:

- Competitive salary commensurate with experience.

- Comprehensive insurance coverage.

- Generous paid time off (PTO) allowance.

- 401(k) retirement savings plan.

- Employee discount on hotel stays and dining.

- Complimentary lunches during shifts.

Join us at The Nicewonder Inn, where every detail is meticulously cared for, and every guest experience is unforgettable.

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