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Mechanical Industrial Field Service Sales Representative
2 months ago
Oak Ridge Industries is a leading provider of metal work solutions and field service work for on-site repairs and maintenance. We offer innovative solutions for various industries and pride ourselves on delivering cutting-edge technologies and unparalleled customer service to our clients. We are currently seeking a Mechanical Industrial Field Service Sales Representative to join our team. We offer competitive pay and benefits, including medical, dental, vision and life insurance, and a 401(k) plan with company match.
Position Overview: This role is responsible for generating new business, managing existing accounts, and providing technical expertise in the field to ensure customer satisfaction and growth.
Key Responsibilities:
- Sales and Business Development:
- Identify and pursue new sales opportunities within the industrial mechanical sector.
- Develop and maintain relationships with key decision-makers and stakeholders.
- Conduct site visits and assess customer needs to offer tailored solutions.
- Prepare and present proposals, quotes, and product information to potential clients.
- Customer Service and Support:
- Provide technical support and troubleshooting for mechanical products and services.
- Coordinate with the service team to ensure timely and effective resolution of customer issues.
- Conduct follow-ups and ensure customer satisfaction with products and services.
- Market Analysis and Strategy:
- Stay informed about industry trends, market conditions, and competitor activities.
- Develop and execute strategic plans to achieve sales targets and expand market presence.
- Provide feedback and insights to the management team to drive product and service improvements.
- Reporting and Documentation:
- Maintain accurate records of sales activities, customer interactions, and service requests.
- Prepare regular reports on sales performance, market conditions, and customer feedback.
- Ensure compliance with company policies, procedures, and industry regulations.
Qualifications:
- Education: Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field preferred; or equivalent work experience in industrial sales and/or field service, project management and mechanical engineering.
- Experience: Minimum of 5 years of experience in industrial sales, mechanical engineering, project management, field supervisor or field service roles, with a strong understanding of mechanical systems and products.
- Skills:
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
- Strong technical aptitude and problem-solving abilities.
- Proven track record of meeting or exceeding sales targets.
- Ability to work independently and manage time effectively.
- Blueprint reading
- Computer proficiency
- Solid understanding of financial principles related to pricing, cost analysis, and profit margins.
Additional Information:
- Travel: Frequent travel to client sites is required.
