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Mechanical Industrial Field Service Sales Specialist

2 months ago

Washington, North Carolina, United States Oak Ridge Industries Full time
Job Title: Mechanical Industrial Field Service Sales Representative

Oak Ridge Industries is a leading provider of metal work solutions and field service work for on-site repairs and maintenance. We offer innovative solutions for various industries and pride ourselves on delivering cutting-edge technologies and unparalleled customer service to our clients.

Job Summary:

We are seeking a highly skilled Mechanical Industrial Field Service Sales Representative to join our team. The successful candidate will be responsible for generating new business, managing existing accounts, and providing technical expertise in the field to ensure customer satisfaction and growth.

Key Responsibilities:
  • Sales and Business Development:
  • Identify and pursue new sales opportunities within the industrial mechanical sector.
  • Develop and maintain relationships with key decision-makers and stakeholders.
  • Conduct site visits and assess customer needs to offer tailored solutions.
  • Prepare and present proposals, quotes, and product information to potential clients.
  • Customer Service and Support:
  • Provide technical support and troubleshooting for mechanical products and services.
  • Coordinate with the service team to ensure timely and effective resolution of customer issues.
  • Conduct follow-ups and ensure customer satisfaction with products and services.
  • Market Analysis and Strategy:
  • Stay informed about industry trends, market conditions, and competitor activities.
  • Develop and execute strategic plans to achieve sales targets and expand market presence.
  • Provide feedback and insights to the management team to drive product and service improvements.
  • Reporting and Documentation:
  • Maintain accurate records of sales activities, customer interactions, and service requests.
  • Prepare regular reports on sales performance, market conditions, and customer feedback.
  • Ensure compliance with company policies, procedures, and industry regulations.
Qualifications:
  • Education: Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field preferred; or equivalent work experience in industrial sales and/or field service, project management and mechanical engineering.
  • Experience: Minimum of 5 years of experience in industrial sales, mechanical engineering, project management, field supervisor or field service roles, with a strong understanding of mechanical systems and products.
  • Skills:
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
  • Strong technical aptitude and problem-solving abilities.
  • Proven track record of meeting or exceeding sales targets.
  • Ability to work independently and manage time effectively.
  • Blueprint reading
  • Computer proficiency
  • Solid understanding of financial principles related to pricing, cost analysis, and profit margins.
Additional Information:
  • Travel: Frequent travel to client sites is required.