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Retail Store Manager

4 months ago

San Diego, United States Life is Good Full time
Job DescriptionJob Description

Hello, Optimist
You're here because you are ready to make a change for the better. We are here because we are looking for one special human to manage our beautiful store in La Jolla. This is our first Life is Good store in California, so you may not know much about us. What makes us different? We serve a growing, global community of Optimists who want to share positive vibes with everyone they meet. Maybe to start a conversation or just make ‘em smile. You and your team get to help them find their art style and message, or the perfect gift for someone dear.

What about you?
You've always been that person who believes in possibilities. You tried that rope swing, took that road trip, and bought that raffle ticket with your last dollar (you won). You love sharing stories with friends and strangers alike. Watching their eyes light up as you answer questions and encourage them to try something new energizes you. Your independence and confidence come from your natural optimism and your belief that nothing is impossible as long as you keep trying. If this is your vibe AND you have some serious retail experience, this could be your dream job.

Learn more about the Life is Good story here.

Life is Good is a positive lifestyle brand founded by brothers Bert and John Jacobs in 1994. The brand and privately held company are based on a foundational belief that optimism is not a soft philosophy, but a pragmatic strategy for living a happy and fulfilling life. Today, Life is Good is best known for its positive messages, artwork, and casual apparel for men, women, and kids. Strategic brand initiatives include many in-progress extensions into new industries and partnerships. The company donates a minimum of 10% of its annual net profits to help kids overcome poverty, violence, and severe medical challenges. The Life is Good Playmaker Project helps improve the quality of care delivered to over 1 million children every year.

IMPORTANT DETAILS:
- Read the entire posting and be sure to answer the questions we ask as part of this application process. It's our way of handing you the mic. If you decide to skip them, we'll assume you're not all that interested.

- Every application will get a response from a human who loves learning about people who want to work at Life is Good. We know that's not the norm and that's ok.

YOUR OBJECTIVE

You manage the customer experience for our retail customers. You are the architect of our presence in a new market and the brand ambassador for optimistic messages. With your team, you create positive brand impressions, spread the power of optimism, and sell our products while they are still fresh and relevant. Through your deep knowledge of the retail environment, you deliver excellent revenue growth and lasting brand loyalty.

YOUR JOB

Essential Duties and Responsibilities

  • Recruit, hire, train, and retain an outstanding team
  • Deliver consistently excellent customer experiences
  • Meet sales, presentation, and inventory goals through capable management
  • Develop strategies and plans to grow the business through authentic local connections
  • Attract and convert street and impulse traffic by creating a compelling store environment and appealing assortments
  • Ensure a safe and secure workplace
  • Implement sound operational practices
  • Effectively handle complaints, issues, and concerns as they arise
  • Provide useful, timely feedback to Life is Good on assortment opportunities, localized needs of the consumer and local marketing opportunities

Requirements

Your Experience and Qualifications:

  • You have successfully developed and led sales teams
  • You have achieved significant growth in your prior retail experience
  • You have had full P&L management experience
  • You are described by your past peers and employees as an inspirational leader who brings out the best in people

Your Personal Attributes

  • You are a rational optimist
  • You are known as a natural leader who delivers results
  • You believe passionately in our mission and the Life is Good Superpowers
  • You are skilled and comfortable working independently and as part of a team
  • You have a talent for creating inviting retail environments

YOU'LL KNOW YOU'RE SUCCESSFUL WHEN

  • You and your team meet your annual goals
  • You are considered a cultural leader for Life is Good
  • You have earned the trust of the teams who depend on your work

Benefits

You'll be involved in growing our social mission through the Life is Good Playmaker Project. We offer quality Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) with matching funds, Vacation, 10 paid holidays, Personal Time, Good Vibes Time and Family Time.

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.