Sales Assistant

4 months ago

Grand Rapids, United States G.Z.Q.S.O. Full time
Job DescriptionJob Description

We are looking for a Sales Assistant to join our team at our Greenhouse that is one of the country's largest growers of premier indoor and outdoor potted plants.

Our core company values are based on a simple belief that all people should be treated fairly and with respect. We understand that our customers, employees, and suppliers are critical partners in making us a great company, and we are committed to running our business in a manner that benefits everyone. High ethical standards, dedication, hard work, a commitment to continual improvement, and the ability to have fun are key characteristics of our company.

The Sales Assistant is responsible for and assists the Sales Manager in the daily tasks of retail account management. This position must be knowledgeable and proficient in the categories we supply. The role encompasses but is not limited to; order adjustments and product flow analysis, managing customer specific SKU files, working with our internal distribution team to be efficient and timely in shipping, detailed interdepartmental communication, credit management, customer specific reporting and invoicing, and daily customer reporting. Pay is contingent on experience. Please be prepared to discuss in an interview.


RESPONSIBILITIES:

Make weekly adjustments to prewritten orders.

Assist Sales Manager in creating and analyzing internal sales reports to determine product allocation, budget tracking, sales and credit reporting, etc. Able to perform in their absence.

Manage store claim and credit policies, issuing credits if necessary.

All item creation and maintenance and all customer item/SKU files in internal operating system.

Able to set up and maintain item content in Item 360 and 1-sync for various customers.

Prepare customer specific reporting and presentations using internal and external software.

Attend planning meetings in a support function.

Internal communication between departments regarding customer needs. Sharing load sheets, forecasts, shipping schedules, etc.

Take pictures of current products following specifications and organize efficiently.

Invoice customers.

Print labels and UPC.

Schedule distribution center appointments

Other duties as assigned.


QUALIFICATIONS:

•Willingness and availability for business travel as needed

•Any combination of education and work experience resulting in the necessary skills and abilities for the position is acceptable

•Experience in an industry that worked with perishable goods would be helpful

•Abilities/Strengths: Excellent organizational skills, a knowledge of the retail environment and product knowledge along with a working competency in Microsoft Office applications, and strong written/verbal communication skills

•Vision and Hearing Requirements: Able to listen/speak on the telephone and spend long periods of time at a computer screen

•Physical Requirements: Must be able and available to travel to attend occasional retail events that may require some light lifting (20 lbs or less)

•Must be able to work outside at these events as required in various weather conditions

Requirements

Hours/Days: Hourly position based on 45 hours per week. Regular hours are Monday through Friday 7:00 am to 5:00 pm. Additional hours and days may be needed during the seasonal peaks, typically April through June. Willingness and availability for business travel as needed.

Education: High school diploma or equivalency required but an Associates’ or Bachelors’ degree is preferred. Any combination of education and work experience resulting in the necessary skills and abilities for the position is acceptable.

Experience: 2-4 years of previous work experience preferred in customer service or account support roles. Experience in an industry that worked with perishable goods would be helpful.

Abilities/Strengths: Excellent organizational skills, a knowledge of the retail environment and product knowledge along with a working competency in Microsoft Office applications, and strong written/verbal communication skills.

Work Environment: The majority of the workday will be at a desk in a typical office setting.

Benefits

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

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