Administrative Assistant

2 months ago


Los Angeles, United States Project 180 Full time
Job DescriptionJob DescriptionThe Organization
SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of
institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering
high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our
programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).

The Program
The Pretrial Release Evaluation Program (PREP) is a County-operated program that releases criminal
defendants out of the county jail system at the arraignment stage of legal proceedings. The program
provides in-court screening, linkage to treatment services, dedicated housing and case management
support to participants while their criminal case is open.

The Position
Under the supervision of the Program Manager, the Administrative Assistant is responsible for supporting the day-to-day operations of PREP. This individual is responsible for maintaining strong program data quality and supporting program effectiveness. A successful Administrative Assistant will collaborate productively with the PREP team and external stakeholders to ensure effective program operations.

Essential Functions
Maintain strong data quality and record-keeping
  • Complete data entry in PREP and P180 logs and databases. Collaborate with program staff for data correction as needed.
  • Manage client records. Maintain user friendly, organized electronic files. Follow up to obtain missing documents and documentation per program guidelines.
  • Reconcile data (e.g. client, housing, etc) in preparation for data reporting
  • Manage high volume phone calls and text messages from attorneys and disseminate necessary information for screenings
  • Scan and upload documents into databases
Support programmatic effectiveness for JCOD programs
  • Coordinate custody releases and assign tasks to Peer Navigators and Drivers.
  • Facilitate interim housing referrals for participants, navigating several county referral systems.
  • Support the program with coordinating linkages to community resources as needed (i.e. FSP).
  • Identify and resolve operational issues preventing effective and efficient operations, escalating issues to the Program Manager as needed.
  • Assist in the development and execution of special projects as identified by the Program Manager.
Collaborate with external stakeholders
  • Liaise and maintain relationships with external stakeholders including but not limited to JCOD, LA County Probation, attorneys and other service providers.
  • Actively contribute to planning and execution of tasks in collaboration with the management team.
  • Produce and disseminate program data to external partners as instructed.
Fulfill baseline Project 180 staff expectations
  • Regular attendance required. Holiday or weekend work may be required.
  • Maintain and uphold Agency mission statement, values, policies, procedures, and principles.
  • Perform other duties as needed.
  • Maintain active license and/or registrations as applicable (i.e. BBS, CCAPP).
Skills and Abilities
  • Extremely organized and detail-oriented.
  • Excellent critical thinking and problem-solving skills.
  • Proactive, takes initiative to solve problems.
  • Customer service orientation.
  • Data-oriented and comfortable with technology.
  • Flexible and adaptive when things change.
  • Able to manage and prioritize competing tasks.
  • Clear and professional communication, both verbally and in writing.
Minimum Qualifications
Required:
  • Valid CA driver’s license, proof of insurance and own vehicle required. Ability to transport clients in personal vehicle as needed.
  • Must not be on any type of legal supervision (probation or parole).
  • Verification of Employment Eligibility and Background Check.
  • Basic computer skills.
Preferred:
  • Bachelor’s degree in any field from an accredited college or university.
  • Experience working with the forensic and/or dual-diagnosed populations.

Pay Scale
$24.64-29.12/hour

Supervisory Responsibilities
None

Environmental Conditions (Working Conditions)
Job duties are to be performed both in office and field settings.

Physical Requirements
The employee is expected to move about the worksite throughout the day, which may involve walking,
standing, and climbing stairs, or using a mobility device, or similar. The employee is expected to drive,
carry a maximum of 20 lbs, listen, and speak in order to complete job requirements.

Mental Requirements
The employee must be able to do any/all of the following: perform complex and varied tasks such as
synthesizing information and making decisions without immediate supervision; handle routine
distractions, interruptions, noise, and uncontrollable changes in priorities/work schedules; interact
professionally and diplomatically in high-stress situations; create and follow plans; meet deadlines.

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