RMA Coordinator

1 month ago

Jacksonville, United States The New IEM, Llc Full time
Job DescriptionJob Description

IEM is the largest independent full-line manufacturer of electrical distribution and control systems in North America. The Company has developed one of the most sophisticated electrical product manufacturing systems in the world and has cultivated partnerships with leading component suppliers resulting in optimal solutions to customer problems. IEM has offices in California, Florida, Canada and Belgium.


We are currently in search of a dynamic and results-oriented RMA Coordinator, possessing considerable expertise in material handling, particularly in the coordination and facilitation of merchandise returns. This position will require a valid forklift certificate. The successful candidate will demonstrate proficient communication, problem-solving, and time management abilities.

Aspects of this role will include, but are not limited to:

  • Processing and following up on any open RMA orders
  • Working closely with internal departments such as production, purchasing, warehouse, shipping, and accounting to close RMA orders
  • Manually load or unload RMA orders from pallets, skids, or other lifting devices
  • Process changes in ERP system (INFOR)
  • Confirm quality checks and documentation have been completed
  • Communicate with vendors on returning items for replacement or receiving credit notes
  • Follow existing RMA processes and protocols; looking for improvements to current processes
  • Assist in all aspects of the purchase process, including maintaining a network of reliable suppliers, cost analysis, sourcing, quotations, timely order placement, monitoring of order delivery timelines, and resolving any discrepancies or delivery issues;
  • Immediate notification to all stakeholders of any potential delay of materials
  • Maintain accurate files in regards to pricing, order confirmations, and other vendor related issues
  • Perform other duties, which may be required by supervisor

Requirements:

  • High school graduate with some technical post secondary training or experience preferred
  • Minimum of 2+ years working in Warehouse/Shipping
  • Previous RMA experience in Manufacturing preferred
  • One year of forklift experience combined with a valid forklift certification preferred
  • Strong communication, time management, organizational and problem-solving skills
  • Access to reliable vehicle as traveling from buildings may be required
  • Able to handle heavy lifting (up to 50lbs)
  • Able to travel and work at all IEM sites


PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 75% Walking/Standing – 25%

Lifting: Occasionally lift up to 50 lbs.

Bending: Ability to bend, squat, crawl and climb.

Vision: Long periods of close work on the computer screen and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office and Shop/warehouse, which is not climate controlled. Exposure to excessive heat and cold, wet/humid conditions noise/vibration, hazards, dust and fumes.

  • RMA Coordinator

    5 days ago

    Jacksonville, United States The New IEM, Llc Full time

    Job DescriptionJob DescriptionIEM is the largest independent full-line manufacturer of electrical distribution and control systems in North America. The Company has developed one of the most sophisticated electrical product manufacturing systems in the world and has cultivated partnerships with leading component suppliers resulting in optimal solutions to...

  • Internal Customer Support Coordinator

    1 month ago

    Jacksonville, United States The New IEM, Llc Full time

    Job DescriptionJob Description IEM is the largest independent full-line manufacturer of electrical distribution and control systems in North America. The Company has developed one of the most sophisticated electrical product manufacturing systems in the world and has cultivated partnerships with leading component suppliers resulting in optimal solutions to...

  • SWGR Production Program Coordinator

    4 weeks ago

    Jacksonville, United States The New IEM, Llc Full time

    Job DescriptionJob DescriptionIEM is the largest independent full-line manufacturer of electrical distribution and control systems in North America. The Company has developed one of the most sophisticated electrical product manufacturing systems in the world and has cultivated partnerships with leading component suppliers resulting in optimal solutions to...

  • Inventory Management Coordinator

    2 weeks ago

    Jacksonville, Florida, United States CarParts Full time

    Position OverviewCarParts is on the lookout for dedicated Inventory Management Coordinators to enhance our operations. In this pivotal role, you will play a crucial part in ensuring that our inventory records are precise and that stock levels align with order fulfillment requirements. Your responsibilities may also include picking and packing our products...

  • Field Service Operations Coordinator

    2 weeks ago

    Jacksonville, Florida, United States The New IEM, Llc Full time

    Job OverviewAbout The New IEM, LLCThe New IEM, LLC is a leading independent manufacturer specializing in custom electrical distribution and power quality solutions across North America. With decades of experience, we pride ourselves on delivering tailored solutions that adapt to the evolving needs of various industries.POSITION SUMMARY:The Field Service...

  • Warehouse Operations Coordinator

    4 weeks ago

    Jacksonville, United States Seal Shield™ Full time

    Job Title: Warehouse Operations CoordinatorReports to: Operations ManagerJob Purpose: Warehouse Wizard Wanted to Join Seal Shield's Supply Chain Dream Team! Are you the logistics maestro we've been searching for? Do you have a knack for turning chaos into order, making inventory disappear and reappear like a magician, and ensuring our warehouse runs like a...

  • Certified Medical Assistant

    7 days ago

    Jacksonville, United States Matrix Providers Full time

    Experience the Matrix Providers Advantage. We strive to provide a framework of stability and structure for our valued employees, where you will experience lower provider-to-patient ratios and fair, reliable schedules.Matrix Providers is hiring a Certified Medical Assistant (CMA) to join our team of talented professionals who provide healthcare services to...

  • Field Service Support Specialist

    2 months ago

    Jacksonville, United States The New IEM, Llc Full time

    Job DescriptionJob DescriptionAbout IEM IEM, (Industrial Electric Manufacturing, Inc.) is the largest independent full-line manufacturer of custom electrical distribution and power quality equipment in North America. IEM has delivered customer-specific solutions to meet the ever-changing power requirements of growth industries in North America for over half...

  • Field Services Specialist

    1 week ago

    Jacksonville, United States Centegix Full time

    Job DescriptionJob DescriptionDescription:CENTEGIX® is the industry leader in incident response solutions. CENTEGIX® innovates technology to empower and protect people, and leaders nationwide trust our safety solutions to provide peace of mind. Our award-winning CrisisAlert™ platform is the fastest and easiest way for staff to request help in any...

  • Practice Supervisor

    3 months ago

    Jacksonville, United States Millennium Physician Group Full time

    Job DescriptionJob DescriptionMillennium Physician Group is seeking to hire a full-time Practice Supervisor to join the Medical Office team in 12276 San Jose Blvd Jacksonville FL. We are looking for a new team member who is positive, energetic, well-organized, has the ability to multi-task, and think outside of the box. We want someone who supports our top...

  • Regional Healthcare Assistant Float

    2 weeks ago

    Jacksonville, Florida, United States Better-Health-Group Full time

    Overview:At Better Health Group, our mission is to enhance the well-being of our patients. We are dedicated to providing exceptional primary care for individuals aged 65 and older.What Drives You? Are you seeking a fulfilling career that promotes both personal and professional growth? Do you have a strong desire to assist others in achieving optimal health?...