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Customer Service Representative

2 months ago

Georgetown, United States Matt Doak - State Farm Agent Full time $30,000 - $45,000
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
Matt Doak State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Service Representative.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet clients and visitors in a friendly and professional manner.
  • Answer and direct phone calls to the appropriate staff.
  • Manage the front desk and ensure a welcoming environment.
  • Schedule appointments and manage calendars.
  • Handle incoming and outgoing mail and packages.
  • Maintain a clean and organized reception area.
  • Assist with administrative tasks as needed.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Strong organizational and multitasking abilities.
  • Proficiency in using phone systems and office software.
  • Ability to handle confidential information discreetly.