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Patient Service Rep

1 month ago

Knoxville, United States University Physicians Association Full time
Job DescriptionJob DescriptionDescription:

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for PEDIATRIC CONSULTANTS located in Knoxville, TN.


Job duties include:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, EAP, and more

Requirements:

Must have at least 6-months to 1-year of previous medical office experience.


Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.