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Scheduler / Patient Service Rep - University Heart Surgeons

5 months ago

Knoxville, United States University Physicians Association Full time
Job DescriptionJob DescriptionDescription:

University Physicians Association is seeking qualified applicants for a full-time Scheduler / Patient Service Representative (PSR) position for a UNIVERSITY HEART SURGEONS, a specialty surgical office located within the UT Medical Center in Knoxville, TN.


Job duties include:

  • Scheduling outpatient diagnostic testing and procedures
  • Precertification of testing and procedures
  • Scheduling outgoing referrals to other specialties
  • Appropriately documents authorizations and appointments in the patient record
  • Enters signed and faxed orders and scans them to the patient record
  • Communicates with provider regarding insurance denials or other issues
  • Operates and utilizes the medical center’s scheduling program
  • Provide patients with necessary instructions for scheduled appointments
  • Answers phones and EMR messages in a timely manner
  • Works well with provider and staff
  • Other duties as assigned

Full benefit package available - Including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Critical Illness, 401(k) with company match and immediate vesting, Life Insurance, EAP, and more

Requirements:

Clinical background experience with medical terminology and must possess a strong knowledge of medical insurance


6-months to 1-year previous medical experience.


Strong communication skills, attention to detail, time management, and organization is critical to the overall success of the candidate.