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Collections Specialist
2 months ago
Hours: 8 am to 5 om Pay: $13Job Duties:
- Encouraging timely repayment by contacting and tracking debtors
- Discussing debts with customers and creating payment plans that allow them to pay what they owe
- Collecting payments via credit card or direct debit via phone
- Keeping accurate records of all collections activities, logging every contact attempt, and removing settled debts and deceased individuals from records
- Updating credit files when debts are satisfied
- Communicating with other departments as needed to resolve customer issues
- Providing excellent customer service and maintaining a positive attitude