Scheduling Specialist
4 weeks ago
Mission
As the Surgery Scheduler I report to the Director of Revenue Cycle. I create a connection with DOC guests and ensure that our value of tenacious caring occurs. I do this by understanding the value of communication, a helpful hand and the importance of relating to one’s needs.
Lead Outcome
- Ensure that all surgeries are scheduled according to company guidelines, while meeting facility and safety requirements
Core Responsibilities
- Empathetic and caring interactions with Guests
- Coordination with outside Providers, ancillary services and facilities for pre-operative clearance
- Coordinates and maintains physician OR and follow up schedule
- Coordinates with physician, patient and facility when scheduling cases
- Manages OR block time at the facilities
- Maintains provider delineation of privileges to determine appropriateness of schedule
- Ensures instrumentation and anesthesia is scheduled
- Enters patient demographics into EMR portals, ensures facility has all necessary paperwork needed to schedule a case
- Collects upfront monies due for surgery, assist in collecting balance dues if noted in the account
- Directs patient to get necessary clearance/pre-op testing completed prior to surgery and makes sure results are received and sent to the facility
- Works along side pre-authorization to ensure approval is obtained and assist in any necessary means to get this completed.
- Supports the team in accomplishing other tasks as assigned.
I Exemplify the Following Competencies
- My leadership is proactive.
- My work shows great attention to detail.
- My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled.
- I use active listening skills.
- My behavior is enthusiastic.
- I enjoy working as part of a team.
- I am flexible and adaptable.
- I am able to lift up to 50lbs.
- I am proficient in computer skills.
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