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Practice Manager

3 months ago

Phoenix, United States Women's Health Arizona Full time
Job DescriptionJob DescriptionDescription:

The Practice Manager will be responsible for managing practice workflows, coordinating administrative functions, and ensuring the efficient and effective delivery of patient care. The ideal candidate will have strong leadership skills, healthcare management experience, and a commitment to providing high-quality women's healthcare services.

Responsibilities:

  • Practice Operations Management: Oversee daily practice operations, including staffing, scheduling, patient flow, and facility management. Coordinate administrative functions, such as patient check-in/check-out, appointment scheduling, medical records management, and insurance verification.
  • Staff Supervision and Training: Recruit, hire, train, and supervise administrative staff, clinical staff, and support personnel. Provide leadership, guidance, and support to staff, fostering a positive and productive work environment.
  • Patient Relations and Customer Service: Ensure high-quality customer service and patient satisfaction by providing courteous and compassionate assistance to patients and their families. Address patient inquiries, concerns, and complaints in a timely and professional manner, resolving issues and implementing improvements as needed.
  • Financial Management: Assist with financial management tasks, such as billing, accounts receivable, revenue cycle management, and financial reporting. Monitor practice financial performance, including revenue targets, expenses, and budget variances.
  • Quality Assurance and Compliance: Ensure compliance with regulatory requirements, practice policies, and industry standards for healthcare facilities. Implement quality assurance measures, performance improvement initiatives, and risk management strategies to maintain high standards of patient care and safety.
  • Health Information Management: Oversee medical records management, health information technology, and electronic health records (EHR) systems to ensure accurate and secure documentation of patient care.
  • Practice Development and Growth: Collaborate with physicians and practice leadership to identify opportunities for practice growth, service line expansion, and patient outreach initiatives. Implement strategies to enhance practice efficiency, productivity, and patient access to care.
Requirements:
  • Bachelor's degree in Healthcare Administration, Business Administration, or related field required; Master's degree preferred.
  • Minimum of 3-5 years of experience in healthcare management, preferably in a medical practice or healthcare facility setting.
  • Strong leadership and management skills, with the ability to motivate and inspire staff to achieve practice goals and objectives.
  • Excellent organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in financial management, budgeting, revenue cycle management, and practice operations.
  • Knowledge of healthcare regulations, compliance requirements, and quality assurance standards.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with patients, staff, physicians, and external stakeholders.
  • Commitment to providing high-quality patient care and supporting the mission and values of Women's Health Arizona.