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Care Coordinator

2 months ago


Essex Junction, United States Community Health Centers of Burlington Full time $20 - $25
Job DescriptionJob Description

JOIN OUR TEAM AND MAKE A DIFFERENCE

The Community Health Centers is known throughout Vermont for providing compassionate, affordable, quality health care to all who need it regardless of financial status or life circumstance.

We are currently seeking a Care Coordinator to join our team as we expand our clinics to offer accessible care in our communities. The Care Coordinator works in an interdisciplinary manner with CHC clinical care teams and community partners. Primary responsibilities include developing longitudinal relationships with complex patients, promoting preventative health priorities, decreasing and eliminating barriers to patients’ access to health care, providing coordination of care among health care providers and facilitating transitions of care.

Education & Experience:

  • Associate degree in related field such as psychology, public health, strongly preferred.
  • Prior experience in a health care, mental health or community services setting providing social services or case management services strongly preferred.

Knowledge, Skills & Abilities:

  • Proficiency in using Office Suite (Word, Excel and Outlook)
  • Experience using Electronic Medical Records
  • Excellent verbal and written communication skills and ability to maintain professional demeanor.
  • Basic understanding of medical terminology.
  • Demonstrate kindness, compassion and empathy for all individuals.
  • Ability to work as part of a multidisciplinary care team.
  • Ability to operate standard office/IT equipment such as a fax, scanner and printer.

ESSENTIAL DUTIES

  • At CHCB the primary accountability of the Care Coordinator role will be to ensure safe, timely, efficient and effective transitions of care for patients – both within and outside of the primary care practice.
  • Participate as a member of the multi-disciplinary care team to facilitate the care of high risk, vulnerable, or complex patients.
  • Actively engage patients and family members in the creation of patient-centered goals
  • Identify and collaborate with community agencies and community-based care managers to ensure coordination of care.
  • Create and nurture effective linkages and relationships between patients and the health care system.
  • Advocate for patients to receive appropriate services.
  • Educate and support patients to access health care and community resources.
  • Document assessments, care plans and interventions in the electronic medical record.
  • Communicate in a timely manner with primary care providers and other care team members.
  • Promotes diversity and respects coworkers, patients and their families regardless of race, color, sex, sexual orientation, gender identity or expression, ancestry, place of birth, HIV status, national origin, religion, marital status, age, language, socioeconomic status, physical or mental disability, protected veteran status or obligation for service in the armed forces.
  • Provide support to population health priorities and quality goals of the organization such as promoting preventative and chronic health recommendations (e.g., breast cancer screening, A1C screening).
  • Works collaboratively with all staff, providers and leadership
  • Attend staff meetings.
  • Engages others as part of a team-oriented philosophy.
  • Provides a positive patient-centered experience for every patient.
  • Considers safety of patients and works to help provide a safe environment.
  • Maintains a current up-to-date knowledge of all policies and procedures.
  • Works to create an efficient and highly productive environment.
  • Supports programmatic goals and priorities including tracking patients receiving care management services.
  • Participated in quality improvement projects.
  • Other duties as assigned.

V. PHYSICAL DEMANDS AND WORKING CONDITIONS (see section VIII):

  • Ability to lift up to 25 lbs.
  • Work is performed in an indoor, controlled environment workspace.
  • Exposure to infectious disease by way of patient contact.

CHC EMPLOYEE BENEFITS HIGHLIGHTS:

  • Medical insurance with $600 annual wellness perks
  • Monthly stipend for those with alternate health insurance
  • Flexible Spending Account and Dependent Care Account
  • Excellent Dental and Vision coverage
  • Life insurance, AD&D, Short Term/Long Term Disability, Accident Insurance, and Critical Illness Insurance
  • 401K via Vanguard (Employer contribution of 3% of your annual salary after 1 year of service regardless of personal contributions)
  • Fiduciary services through Morgan Stanley regarding your Vanguard account and/or other financial advice
  • Generous Accrued CTO
  • Employee Assistance Program offering short term counseling sessions and a variety of resources
  • We also have a continually growing list of local discounts and perks including 50% The Edge Sports and Fitness, retail discounts such as Lenny's, and more

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