Front Desk Attendant

3 months ago

Denver, United States Brain Injury Association Of Colorado, Inc Full time
Job DescriptionJob Description

PRIMARY FUNCTION: Be part of a team of knowledgeable, compassionate, and helpful allies for clients housed at Valor on the Fax and visitors. As Front Desk Attendant, utilize a trauma-informed approach in providing a polite and professional physical presence at the front desk to build trust with the residents and their visitors.

This position will work with the on-site Valor on the Fax team which includes BIAC staff and Brother’s Redevelopment Property Management staff to support residents and Resource Navigators. Valor on the Fax is a 72-unit permanent supportive housing building for persons experiencing homelessness who also have a brain injury or related disability.

This is a part time position with one set shift (Sunday 7:00 AM – 7:00 PM) and potential for additional shifts to cover other team members.

  • Screen residents and/or visitors needing entry into the building by checking their ID and answering questions/concerns as needed.
  • Elevate questions/concerns to the Resource Navigation team and/or Brother’s Property Management team as appropriate.
  • Monitor residents and visitors entering and exiting the property.
  • Complete incident book entries and other reports as needed before the end of your shift.
  • Ensure the property common areas are clean, safe, and well maintained.
  • Understand and implement Visitor Policy
  • Ensure visitors enter and exit the building within the time allotted within the house rules.
  • Ensure visitors sign in and out.
  • Inform residents of visitors’ arrival and ensure that residents escort visitors in and out of the building.
  • Ensure residents adhere to house rules and that any lease violations and maintenance issues are escalated in a timely manner.
  • Answer the front desk phone and forward calls to the appropriate contact.
  • Monitor security cameras to ensure the safety of everyone inside the premises.
  • Exercise the right to contact Law Enforcement or the STAR program as appropriate if conflict or medical emergencies arise that cannot be addressed with staff onsite.
  • Respond to fire alarms and other natural disaster emergencies as needed. Contact Director of Resident Services or property management to report these types of urgent situations.

Required Qualifications

  • Ability to communicate effectively both orally and in writing.
  • Possess knowledge and willingness to learn and utilize a trauma informed approach.
  • Must be at least 18 years of age.
  • Ability to work in a team setting and display clear and professional boundaries.
  • Ability to display compassion and respect for people with brain injuries, disabilities, and those experiencing homelessness.
  • Ability to deescalate individual and situations when needed.
  • Background Check (completed by BIAC)
  • Knowledge or experience working with people with cognitive disabilities and/or behavioral health challenges.

Preferred Qualifications

  • Bilingual (English and Spanish)
  • Knowledge and experience applying person-centered and culturally competent practices in interactions with clients, co-workers, professionals, and other community members.
  • Experience interacting with individuals experiencing homelessness.
  • Experience interacting with criminal justice-involved individuals.
  • Experience with crisis management procedures.

  • Front Desk Attendant

    3 months ago

    Denver, United States Colorado Coalition for the Homeless Full time

    Front Desk Attendant Denver, CO, USA Req #414 Wednesday, December 27, 2023 The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates...

  • Front Desk Attendant

    3 months ago

    Denver, United States VolunteerMatch Full time

    ** Front Desk Attendant Save to Favorites** This opportunity is provided by VolunteerMatch's partner. Please visit the new page to apply. + + + + * 13 people are interested **Essential Duties and Responsibilities:** Provide front desk and phone coverage and backup phone coverage when Director of Volunteers & Administrative Services is in/ out of the...

  • Front Desk Lead

    2 weeks ago

    Denver, United States Orthopedic Centers of Colorado Full time

    Job DescriptionJob DescriptionDescription:FRONT DESK LEAD POSITION OVERVIEW:The Front Office Lead is responsible for over-seeing the day-to-day operations of the front office functions including patient registration/reception, scheduling, and patient check-out/discharge in accordance with established protocol of the practice. FRONT DESK LEAD ESSENTIAL...

  • Front Desk Representative

    2 days ago

    Denver, Colorado, United States Residence Inn Denver Downtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Denver Downtown. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient service to all...

  • Front Desk Supervisor

    2 months ago

    Denver, United States White Lodging Full time

    **Front Desk Supervisor** **Job Description** Summary: Responsible for assisting in the supervision and control of the Front Desk and completion of administrative tasks. Responsibilities * Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand...

  • Front Desk Representative

    2 days ago

    Denver, Colorado, United States Residence Inn Denver Downtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Denver Downtown. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Guest Service: Provide attentive, courteous, and efficient service to...

  • Front Desk Agent

    2 months ago

    Denver, United States Sonesta International Hotels Full time

    The Front Desk Agent (FDA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. T Front Desk, Agent, Operations Manager, Office Manager, Hotel

  • Front Desk

    3 months ago

    Denver, United States Orthopedic Centers of Colorado Full time

    Job DescriptionJob DescriptionDescription:FRONT DESK POSITION OVERVIEW:A Front desk Representative is responsible for ensuring the clinic meets the required standards to be successful. This includes HIPAA rules, OSHA rules, Compliance rules and regulations against fraud and abuse. Assignments are made in terms of broad goals and objectives and the incumbent...

  • Front Desk Representative

    1 week ago

    Denver, United States Fresh Form Draft Full time

    Front Desk RepresentativeApplication Deadline: 4 October 2024 Department: BeloForm Craft Employment Type: Full Time Location: Denver, CO Compensation: $17.80 - $26.00 / hour DescriptionJob Title: Front Desk Representative Location: Denver, CO Job Type: Full-Time Job Summary: We are seeking a friendly and organized Front Desk Representative to be the first...

  • Front Desk Supervisor

    2 months ago

    Denver, United States Homewood Denver DT Cvt Ctr Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...

  • Front Desk Supervisor

    4 days ago

    Denver, United States Homewood Denver DT Cvt Ctr Full time

    Job Summary: The target compensation for this role is 23/hr, based upon skills and experience; an Ecopass is provided to all employees. The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she...

  • Front Desk Supervisor

    4 weeks ago

    Denver, United States NWEA Full time

    Front Office Denver, Colorado Position at The Art Hotel Denver, Curio Collection by Hilton Come Join Our Team at The ART Hotel, Downtown Denver Accepting Applications through August 31, 2024 Hourly pay range $20.50-21.50 The Art hotel is looking for an experienced hotel Front Desk Supervisor . Are you looking for a rewarding leadership opportunity and have...

  • Front Desk Representative

    2 weeks ago

    Denver, United States BeloForm Craft Full time

    Job DescriptionJob DescriptionDescriptionJob Title: Front Desk RepresentativeLocation: Denver, COJob Type: Full-TimeJob Summary: We are seeking a friendly and organized Front Desk Representative to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability...

  • Front Desk Manager

    1 month ago

    Denver, Colorado, United States Sage Hospitality Group Full time

    Why us?The Embassy Suites by Hilton Denver Downtown and Convention CenterAre you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitalityThis Embassy Suites by Hilton is a gateway to Denver's lively downtown scene. Boasting a contemporary convention venue, our Silver LEEDTM-certified...

  • Front Desk Supervisor

    1 month ago

    Denver, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Front Office Manager and Director of Rooms. The main focus of the role is the...

  • Front Desk Supervisor

    3 weeks ago

    Denver, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Front Office Manager and Director of Rooms. The main focus of the role is the...

  • Front Desk Representative

    4 days ago

    Denver, Colorado, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at the Springhill Suites Denver Downtown. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesFront Desk Operations: Greet and...

  • Front Desk Agent

    3 months ago

    Denver, United States East West Destination Hospitality Full time

    Location: Glass House **Description** **Title:** Front Desk Coordinator **Department:** East West Urban Management **Wage Category:** Non-Exempt **Hourly Wage:** $16.00 - $17.00 base on experience **Reports to:** Assistant General Manager **Subordinate staff:** None **Other internal contacts:** Front Desk Coordinators, Maintenance, Accounting,...

  • Medical Front Desk Receptionist

    4 weeks ago

    Denver, United States Denver Sinus Care Full time $22 - $24

    Job DescriptionJob DescriptionDENVER SINUS CAREJob Title: Medical Front Desk ReceptionistJob Type: Full-time, Not remoteDenver Sinus Care is seeking a front desk receptionist. If you are friendly, upbeat, take pride in your work and thrive in a fast- past environment, Denver Sinus Care is the place for YOU! Our staff is the key to providing our patients the...

  • Front Desk Representative

    1 week ago

    Denver, Colorado, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Sage Hospitality Group. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesFront Desk Operations: Greet and check-in guests, handle room...