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Field Service Technician

4 months ago

Ann Arbor, United States Gudel Full time
Job DescriptionJob DescriptionSalary:

The Purpose of the Position:

The Field Service Technician will represent Güdel at Customer facilities executing installation, troubleshooting, rebuild, supervision, and/or preventative maintenance activities to optimize our customers processes and machinery.

 

Essential Duties and Responsibilities:

  • Troubleshoot, repair, maintain, and improve the production performance of Güdel equipment throughout the installed base
  • Install, test, and commission Gudel equipment
  • Use of tools, measurement & test equipment as dictated by the specific equipment and situation
  • Perform professional preventive maintenance and provide service to our customers; analyze the condition of installed systems and rectify faults; detect potential problem to prevent production stoppages
  • Partner with Project Managers, Engineering and Customers to coordinate maintenance, installations and repairs
  • Perform and document detailed service reports and expense reports accurately and in a timely manner
  • Able to support On-Call line for customers on a rotational weekly basis
  • Provide information to Support Quotations for customers


Required Education, Training & Experience

  • High school diploma plus two additional years of related technical training
  • A minimum 4 years with hands on experience in electrical / mechanical repair or servicing industrial equipment
  • Proficient reading, oral, and written English language skills
  • Must have a valid driver’s license

 

Preferred Education, Training & Experience:

  • Proficient reading, oral, and written Spanish (Mexico) or French (Canada) language preferred
  • Microsoft Office Suite, and other PC-based industrial automation software tools


Skills, Knowledge, Abilities & Behaviors:

  • Ability to portray Güdel in a professional and positive manner at all times
  • Excellent Customer Service Skills
  • Excellent written, verbal communication and active listening skills
  • Ability to perform mechanical, electrical, and pneumatic installation and build of Güdel equipment
  • Ability to maintain a high level of professionalism in stressful environments
  • Ability to work unsupervised and on varying shifts
  • Ability to organize several tasks according to importance and sequence steps to insure timely work completion
  • Ability to follow all applicable safety requirements and other Güdel procedures and policies
  • Professional and positive approach, self-motivated, strong relationship building skills and team player
  • Ability to travel up to 75% of the time and work a flexible work schedule


Supervisory Responsibilities:

  • Ability to effectively lead/supervise contract labor during installations or as needed


We offer:

  • 100% Company Paid health benefits (medical, dental, vision, life & disability)
  • 10% Shift Premium on top of hourly rate (applicable to hours worked past 5pm)
  • Weekend Travel Bonuses
  • Tuition Reimbursement (up to $5,250 per year) 
  • Competitive Compensation and Paid Time Off Benefits
  • Professional Development Opportunities


To learn more about us go to: Güdel Corporate Website (gudel.com)